Wallace Vets – Vets in Arbroath
Clinic Overview
- Feedback is mostly positive, with repeated praise for friendly, helpful staff and a supportive manner both on the phone and in person. - Clinical care is spoken of well, including one owner saying the practice saved a family dog’s life and another praising a vet for calmly managing a nervous pug while talking through treatment options. - Several reviews highlight compassionate support during serious illness and end-of-life care, including help in a pet’s final weeks and privacy during euthanasia.
Services
- •General consultations and advice: Owners describe helpful phone guidance from reception, and recent feedback also mentions a vet taking time to talk through options for a nervous pug without making the owner feel pushed toward costly decisions.
- •Surgery and procedures: Reviews specifically mention successful removal of a cancerous lump in a difficult area, with praise for careful handling.
- •Treatment planning and ongoing support: Owners refer to support and treatment plans for multiple dogs, suggesting help with longer-term care as well as one-off visits.
- •End-of-life care: Reviews describe compassionate euthanasia support, including being given privacy and alone time at each stage, as well as supportive care during a pet’s final weeks.
- •Training environment: The practice is listed as a Veterinary Nurse Training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Review comments on cost are mixed: one owner felt prices were high, while another said options were explained clearly without pressure into expensive decisions.
People
- •Fiona (role not stated): praised by name for a careful and successful procedure to remove a dog’s cancerous lump.
- •Reviews also repeatedly commend the wider staff, including vets, desk staff, and reception, for being friendly, empathetic, efficient, and supportive.
Reviews
Google rating: 4.5/5 from 74 reviews.
- •Feedback is mostly positive, with repeated praise for friendly, helpful staff and a supportive manner both on the phone and in person.
- •Clinical care is spoken of well, including one owner saying the practice saved a family dog’s life and another praising a vet for calmly managing a nervous pug while talking through treatment options.
- •Several reviews highlight compassionate support during serious illness and end-of-life care, including help in a pet’s final weeks and privacy during euthanasia.
- •There is also an older serious negative review about consent, anaesthetic use, and difficulty obtaining post-mortem paperwork, but it sits against a broader pattern of positive feedback.
