
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Wallace Vets, located in Arbroath, is a veterinary practice that also serves as a Veterinary Nurse Training facility. With a Google Maps rating of 4.5 stars based on 71 reviews, it is generally well-regarded by its clientele. The practice has received praise for its supportive and experienced staff, with particular commendations for Fiona, a vet who successfully performed a complex surgery on a pet, as highlighted by a 5-star review. Other reviews note the staff's politeness, empathy, and efficiency, especially in sensitive situations such as euthanasia, where the staff provided compassionate care and support.
Despite the predominantly positive feedback, there is a significant negative review that stands out. This 1-star review describes a distressing incident involving a client's pet. The reviewer narrates a breach of trust where the clinic allegedly administered anaesthetic against the owner's explicit instructions, resulting in the pet's death. The reviewer further claims difficulties in obtaining post-mortem results from the clinic. This account underscores the importance of communication and adherence to client instructions in maintaining trust.
While the majority of reviews are positive, indicating high levels of satisfaction with the care and services provided, potential clients may wish to consider both the positive and negative experiences shared by previous clients. This balanced view offers a more comprehensive understanding of the clinic's operations and client relations. No clear pricing information is available from the provided data, so prospective clients are advised to inquire directly with the clinic for detailed pricing.
Veterinary nurse training provided
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