Tower Veterinary Centre

Tower Veterinary Centre is a veterinary practice that (based on the available clinic data) offers emergency veterinary services and is a veterinary nurse training facility. Reviews describe both routine and more complex care over long periods, including repeat treatment for greyhounds’ torn knees and support through end-of-life care for a cat (including a condolence card and follow-up information). Several owners also mention being able to get an appointment despite not being registered, and that staff help keep owners calm during stressful visits. A recurring downside in recent reviews is concern that prices have increased significantly.

Services

• •Emergency veterinary services (listed in clinic data as 24/7 or extended-hours emergency care).
• •Veterinary nurse training facility (listed in clinic data).
• •Orthopaedic/injury care mentioned in reviews: treatment for torn knees in greyhounds (“patching up … torn knees more than once”).
• •Support for seriously ill and end-of-life cases: owners describe compassionate care across multiple appointments, plus a condolence card and information/support after a pet’s passing.
• •Appointments for non-registered patients: one reviewer reports being fitted in for an appointment while travelling with a poorly dog.

People

• •Christine (vet, role implied by review): praised for “expertise” and for treating greyhounds with torn knees on more than one occasion.
• •Nikki / Nicky (role not stated): repeatedly singled out for helping over the years; one reviewer credits her with putting them at ease and supporting their dog’s recovery.
• •Thomas (role not stated): mentioned positively alongside Nicky in a review thanking the team for their help.
• •Reception team (roles stated by review context): described as “lovely,” with owners noting they helped them feel at ease when bringing a dog in.

Reviews

4.8 stars from 372 reviews. The latest written reviews focus on long-term client experiences, staff support during stressful situations, and rising costs. “”

• •Owners mention continuity over many years, including one reviewer reporting 13 years without a bad experience.
• •Specific clinical experiences cited include treatment of torn knees in greyhounds and care for a poorly dog seen despite not being registered.
• •Communication and emotional support come up repeatedly: staff “put me at ease,” and one owner highlights end-of-life compassion plus a card after their cat’s passing and clear information afterwards.
• •Cost concerns are a recurring negative theme in recent reviews, with multiple reviewers saying pricing has become “expensive” or “exorbitant,” especially without insurance.