Tay Veterinary Centre in Dundee is a veterinary facility that also serves as a veterinary nurse training center. The clinic has garnered a mixed reputation based on 214 Google reviews, averaging a rating of 4.4 stars. This suggests a generally positive reception, although recent written feedback highlights some areas of concern.

Several reviews praise specific veterinarians, notably Mrs. Olga, who is recognized for her clinical expertise and ability to make pets feel at ease, with multiple reviewers expressing trust and satisfaction in her care. One reviewer specifically mentioned how Olga was able to diagnose a condition in their cat that other veterinarians had missed.

However, not all experiences have been positive. Some clients report issues with the accuracy of medical reports and billing practices. One reviewer, in particular, expressed dissatisfaction with what they perceived as inaccuracies in their pet’s medical report, which negatively impacted an insurance claim. They also criticized the clinic for unnecessary follow-up appointments and for mishandling billing.

The clinic’s customer service, particularly from the reception team, is generally described as friendly, though concerns about the handling of nervous pets and the management of the waiting area have been noted. Overall, while Tay Veterinary Centre has a solid base of positive reviews, recent negative feedback indicates areas where improvements could be made, especially in communication and handling of sensitive cases. Pricing transparency and management of animal interactions in the clinic could also be areas of focus to enhance client satisfaction.