Heartland Veterinary Services Ltd – Vets in Pitlochry
Clinic Overview
Heartland Veterinary Services Ltd is an RCVS-accredited practice providing care for small animals as well as equine and farm animals. Ownership/group affiliation isn’t stated in the information available to us.
Heartland Veterinary Services Ltd is an RCVS-accredited practice providing care for small animals as well as equine and farm animals. Ownership/group affiliation isn’t stated in the information available to us.
Based on the website and recent reviews, the clinic appears set up for both routine appointments and urgent problems, with surgery and follow-up care mentioned repeatedly. Concrete examples from reviews include: prompt same-day help for visiting clients, surgery scheduled the next morning after an emergency consultation, an operation to remove a swallowed corn-on-the-cob obstruction, and repeat bandage/dressing changes every three days over a two‑week period (with different vets).
The website also notes Pet Health Club® Plus (with consultations included as part of the plan) and the option to pay via Klarna.
Services
Services and capabilities mentioned in the website summary and reviews include
- •Consultations (including urgent/short-notice appointments described in reviews)
- •Small animal care, including
- •Flea and tick treatment
- •Surgical options (examples in reviews include surgery after an emergency visit and an operation for a foreign-body obstruction)
- •Post-op and ongoing care such as dressing/bandage changes and paw checks after surgery done elsewhere
- •Equine care (listed on the website)
- •Farm animal care (listed on the website)
- •Emergency veterinary services (listed in clinic data; reviews also describe being seen promptly for emergency treatment)
- •Veterinary Nurse Training facility (listed in clinic data)
People
- •Toby (vet) is named in multiple reviews. Owners describe him as
- •Clear in explanations (“explains everything so well”)
- •Strong on communication during a surgical case (regular updates during an operation for a dog that swallowed a corn on the cob)
- •Empathetic and honest when discussing care options
- •Reception and wider team are repeatedly mentioned for practical support
- •Welcoming reception
- •Helping dogs stay calmer during visits (“my dog doesn’t stress out too much”)
- •Consistent care across multiple vets during repeat dressing changes over a two‑week period
Reviews
4.8 stars from 91 reviews. The latest reviews focus heavily on urgent access, surgery, and communication during stressful situations.
- •Fast help at short notice, including for emergency presentations while owners were away from their usual vet
- •Surgery experiences described in detail (e.g., emergency consult followed by surgery the next morning; foreign-body obstruction surgery), with communication during the process singled out
- •Continuity and follow-through: repeat visits for ongoing treatment and dressing changes, sometimes with different vets, reported as consistently good
- •Handling anxious dogs: owners note their pets seemed less stressed, and staff made them feel welcome
Special Services
Animals Treated at Heartland Veterinary Services Ltd
Animals We Treat
Companion Animals
Farm Animals
Pricing at Heartland Veterinary Services Ltd
Opening Hours – Heartland Veterinary Services Ltd
Opening Hours
Hours
Reviews for Heartland Veterinary Services Ltd
Note: Showing the 5 most recent Google reviews out of 91 we track in total. Recent reviews may not be representative of overall sentiment.
Gillian Hunt
in the last week
Visits to our vet are always a good experience - reception always welcoming etc and we have got to know the vets and they are dog so good continuation of treatment,
Edward Woodhall
a month ago
nathalie mcnamara
3 months ago
Toby is a great vet, very honest and empathetic and explains everything so well.
John Chapman
3 months ago
Cannot say enough good things about this vets - Toby was amazing from start to finish, our troublesome hound Douglas had managed to consume a corn on the cob that got stuck. He had an operation, Toby was brilliant with communication throughout, and went far above and beyond what I'd expect from a vets. Thank you so much! Unfortunately our dog has learnt nothing ;)
John Chapman
a month ago
Cannot say enough good things about this vets - Toby was amazing from start to finish, our troublesome hound Douglas had managed to consume a corn on the cob that got stuck. He had an operation, Toby was brilliant with communication throughout, and went far above and beyond what I'd expect from a vets. Thank you so much! Unfortunately our dog has learnt nothing ;)
Rita Robertson
4 months ago
Very friendly and relaxed. And more importantly my dog doesn't stress out to much. Vets and reception staff make her feel welcome.
Nick Jones
2 months ago
We were on holiday, 5 hours drive from our home vets, and these saints saw us at short notice. Fantastic vets! Shame they're so far away, as we'd register with them. Pitlochry you're lucky to have such a brilliant vetinary practice. Brilliant!
Melanie Smith
2 months ago
We were visiting the area and our dog required emergency treatment. We were seen promptly and the consultation was very reassuring and we were confident our dog was in safe hands. She had surgery the next morning. Lovely friendly staff in every role.
nico29568
4 months ago
Thank you so much to everyone at Heartland Vets, we were on holiday and our dog, Gus, had to have his dressing changed, every 3 days, this was following a previous operation at our own vets. We saw 3 different vets over the 2 weeks and we received exceptional treatment and care from all of them, thank you so much 😀
Greg
4 months ago
Had to pop here to get my dogs paw checked after a recent operation back home in England. Lovely staff and vet was a top chap. In and out in 15 minutes and very reasonable price. Recommended to anyone coming to the area on holiday who brings their pets and might need a vet's.
