Heartland Veterinary Services Ltd

Heartland Veterinary Services Ltd is an RCVS-accredited practice providing care for small animals as well as equine and farm animals. Ownership or group affiliation is not stated. The practice appears set up for routine appointments, urgent problems, surgery, and follow-up care, with reviews describing short-notice help for visiting clients, surgery after emergency consultations, and repeat dressing changes over a two-week period.

Services

•Consultations and routine veterinary care for small animals, with reviews also describing prompt appointments for dogs needing checks while owners were away from home.
•Urgent and emergency care, including short-notice appointments for visiting clients and emergency treatment followed by surgery the next morning.
•Surgery and surgical follow-up, with examples including a foreign-body operation after a dog swallowed a corn on the cob, post-op dressing and bandage changes every three days, and paw checks after surgery performed elsewhere.
•Equine and farm animal care, as listed by the practice.
•Ongoing support and continuity of treatment, with reviews mentioning consistent care across different vets during repeat follow-up visits.
•Veterinary Nurse Training facility, listed in clinic information.
•Pet Health Club® Plus membership and Klarna payment option, both noted on the website.

Pricing

No published pricing information is currently available for this clinic.

People

•Toby (vet) is praised in reviews for being honest, empathetic, clear in his explanations, and communicative during a surgical case.
•Reception and the wider team are regularly described as welcoming, friendly, and good at helping dogs feel at ease.
•Reviews also point to good continuity across multiple vets, particularly during repeat follow-up visits.

Reviews

Google rating: 4.8/5 from 91 reviews. Recent reviews are very positive overall, with repeated praise for urgent access, friendly staff, and clear communication.

•Several owners mention being seen quickly while on holiday in the area, including short-notice and emergency appointments.
•Surgery and aftercare feature strongly, with positive comments about communication during an operation and consistent support during repeat dressing changes.
•Reception and clinical staff are often described as welcoming, kind, and reassuring, especially during stressful situations.
•A calmer visiting experience for nervous dogs is mentioned more than once, and one reviewer also described the price for a follow-up check as very reasonable.

Reviews for Heartland Veterinary Services Ltd

Note: Showing the 10 most recent Google reviews out of 91 we track in total. Recent reviews may not be representative of overall sentiment.

Kelly Gardner

2 months ago

Our go-to Vets for our furry family members. Our dog is always treated kindly and we are given respectful and trustworthy advice for his care.

Gillian Hunt

4 months ago

Visits to our vet are always a good experience - reception always welcoming etc and we have got to know the vets and they are dog so good continuation of treatment,

Edward Woodhall

5 months ago

nathalie mcnamara

7 months ago

Toby is a great vet, very honest and empathetic and explains everything so well.

John Chapman

Cannot say enough good things about this vets - Toby was amazing from start to finish, our troublesome hound Douglas had managed to consume a corn on the cob that got stuck. He had an operation, Toby was brilliant with communication throughout, and went far above and beyond what I'd expect from a vets. Thank you so much! Unfortunately our dog has learnt nothing ;)

Rita Robertson

8 months ago

Very friendly and relaxed. And more importantly my dog doesn't stress out to much. Vets and reception staff make her feel welcome.

Nick Jones

9 months ago

We were on holiday, 5 hours drive from our home vets, and these saints saw us at short notice. Fantastic vets! Shame they're so far away, as we'd register with them. Pitlochry you're lucky to have such a brilliant vetinary practice. Brilliant!

Melanie Smith

We were visiting the area and our dog required emergency treatment. We were seen promptly and the consultation was very reassuring and we were confident our dog was in safe hands. She had surgery the next morning. Lovely friendly staff in every role.

nico29568

11 months ago

Thank you so much to everyone at Heartland Vets, we were on holiday and our dog, Gus, had to have his dressing changed, every 3 days, this was following a previous operation at our own vets. We saw 3 different vets over the 2 weeks and we received exceptional treatment and care from all of them, thank you so much 😀