Alan Jeans Veterinary Services Ltd

Alan Jeans Veterinary Services Ltd is a multi-species practice in Girvan, with care listed for dogs, cats, small mammals, birds, poultry, equines, and exotic or wild animals. Disabled public access is noted, and clinic information also lists emergency veterinary services with 24/7 or extended-hours cover. Recent feedback is largely positive about calm handling and clear explanations, though there are also a small number of serious complaints, including being turned away in an emergency and an allegation of breed-related bias.

Services

• •Species seen: Dogs, cats, small mammals, birds, poultry, equines, and exotic or wild animals are all listed.
• •Emergency care: Emergency veterinary services are listed in clinic information, with 24/7 or extended-hours cover noted.
• •Routine and surgical care: Recent client feedback mentions a dog neuter with a neat wound and quick healing, as well as nail trimming done at the same visit.
• •Consultations and treatment planning: Owners describe clear explanations, discussion of what their pet needs, and being given treatment choices.
• •General handling and ongoing care: Reviews also mention kind, considerate care for both elderly and younger dogs, with pets helped to feel at ease during visits.

Pricing

No published pricing information is currently available for this clinic.

People

• •Hamish (vet): Named repeatedly by clients, who describe him as kind, helpful with nervous pets, and clear when explaining treatment options. A small number of reviewers report negative experiences involving an emergency refusal and an allegation of breed-related bias.
• •Wider team: Reviews also mention friendly, helpful staff and long-term clients who say they have received good care over a number of years.

Reviews

Google shows 4.8 stars from 89 reviews, suggesting a strong overall reputation with a moderate number of client ratings.

• •Several reviewers describe the staff as friendly and say Hamish is kind and good at helping pets feel calm during appointments.
• •Communication is a recurring positive theme: owners mention having treatment explained clearly and being given options, particularly for ongoing care.
• •Specific examples include a dog neuter healing quickly with a neat wound, nail clipping done during the same visit, and positive experiences with both elderly and younger dogs.
• •There are also two notable negative accounts in the written feedback: one says an animal was turned away in an emergency because the practice was too busy, and another alleges breed discrimination.