Alan Jeans Veterinary Services Ltd

Alan Jeans Veterinary Services Ltd is set up as a multi-species practice, listing care for dogs, cats, small mammals, birds, poultry, equines, and exotic/wild animals, with disabled public access noted. Clinic data also indicates emergency veterinary services (24/7 or extended hours). In the latest reviews available to us, owners often describe calm handling and clear explanations (including being given treatment choices), while a minority report serious concerns—most notably being turned away in an emergency and an allegation of breed discrimination.

Concrete examples mentioned include a dog neuter with a “neat” wound that healed quickly, nail trimming done at the same visit, and some clients describing the vet making pets feel at ease.

Services

Based on the website summary, clinic data, and reviews, the following are explicitly mentioned

• •Species treated: birds, cats, dogs, equines, exotic/wild, poultry, and small mammals.
• •Emergency care: emergency veterinary services are listed in the clinic data (24/7 or extended hours). (No further detail is provided in the website summary we have.)
• •Surgery/procedures: neutering is specifically mentioned in a review.
• •Routine procedures: nail trimming is mentioned as being done alongside another visit.
• •Consultations and treatment planning: owners mention the team explaining what’s needed and offering choices in treatment.

People

• •Hamish (vet) is repeatedly named in reviews. Owners describe him as
• •Helping pets feel at ease during visits.
• •Explaining what their pet needs and offering choices in treatment (as described by one family with an elderly dog and a younger dog).
• •A small number of reviewers report negative experiences involving lack of empathy in an emergency situation and an allegation of breed-related bias.

Reviews

Google rating: 4.8 stars from 89 reviews. “”

• •Multiple owners say staff are friendly and that the vet (often named as Hamish) helps pets feel calm/at ease.
• •Communication and decision-making come up repeatedly: reviewers mention having things explained clearly and being given options for treatment.
• •Procedure outcomes are mentioned: one owner reports a neuter with a very neat wound and quick healing, and nails clipped at the same visit.
• •There are notable negative reports that conflict with the above: one reviewer says they were turned away in an emergency due to the practice being too busy/over-registered; another alleges discrimination against certain dog breeds and describes a hostile conversation.