Awful experience & extremely stressful. The receptionist were SO rude and unhelpful. I have mobility issues and my cat weighs 10 kgs. They did not offer to help with carrying my cat up or down their awful stairs, even though they could clearly see I had mobility aids. Coupled with that they said my appointment was earlier but I showed them THEIR confirmation text of the time and they refused to acknowledge it was their mistake, not mine! The blonde receptionist was so rude, no compassion or care & worst customer service I have ever experienced from a Vets Practise. Waste of taxi fare as they told me to wait one of two hours, so I left! Burst into tears in taxi home.

We took our Maine Coone kitty here cause she wasn’t well last minute (new to the area) they did an awesome job with her and really took awesome care of her. I wouldn’t go anywhere else and it is exactly what you want when looking for a vet practice. The text updates are also help put our minds at ease, 10/10, amazing job.

We take our dog Oscar here regularly for checkups and medication. The staff are fantastic, warm and friendly, and always give Oscar a treat after his visit. He loves them and actually likes going to the vet.

My little dog princess had dental surgery two weeks ago and wow , her teeth are amazing and not only that I have a new dog . Her mood , Attitude , Personality has all changed for the good what a difference in her . I can’t thank the vets enough . They have been great throughout her treatment and aftercare . She is now letting me brush her teeth 🙌🏻 Thankyou so much . From Susan and Princess x

I’ve came in recently with my two cats Luna & bear both of which have had excellent experiences and care. The staff are excellent and very friendly and knowledgeable from the vets to the reception staff. I had numerous updates after one of my cats had an operation recently which was fantastic and put my mind at ease, I had some question's during my visits and none was to much trouble for the vets I seen with my cats they were friendly and extremely professional as well as patient and we didn’t feel rushed which was fantastic! I was recommended by a family member to move to the practice and I’d do the same again , I’m delighted with this practice and feel my cats are in safe knowledgeable hands in their care. Thank you very much for your knowledge & support.