Kilbarchan Veterinary Practice Ltd

- Recent feedback is largely positive about the team’s manner, with owners describing staff as warm, friendly, professional and helpful from the front desk onward. - Several reviews mention good access to appointments, including one account of an unregistered dog being seen within 30 minutes after eating raw onion. - Owners also highlight clear communication and reassurance, saying staff take time to explain options and help worried owners feel at ease.

Kilbarchan Veterinary Practice Ltd in Johnstone is part of IVC Evidensia and provides routine care, surgery, dentistry and in-house diagnostics for cats, dogs and a range of small pets including rabbits, guinea pigs, ferrets and hamsters. Its website also lists imaging, nurse-led clinics and a Pet Health Club. Recent reviews continue to highlight quick access for urgent concerns and a warm, helpful team, alongside a small number of complaints about admin and follow-up.

Services

•General and preventive care: vaccinations, microchipping and wellness screening for cats, dogs and small pets.
•Surgery and dentistry: neutering and other surgical procedures are listed, along with dental equipment.
•Diagnostics and imaging: in-house blood testing (including haematology, biochemistry and endocrinology), urinalysis, digital X-ray and diagnostic ultrasound, including abdominal and cardiac scans.
•Additional clinics and services: nurse-led clinics including weight loss clinics, ultrasound pregnancy scanning, BVA Kennel Club hip and elbow scoring, K-laser therapy, and a Pet Health Club.
•Examples from recent visits: reviews mention a dog being seen quickly after eating raw onion, with options and costs explained, as well as a thoughtful consultation for an older dog with a sore paw.

Pricing

No published pricing information is currently available for this clinic.

People

•Beth (vet): specifically thanked in a review for explaining things carefully and making the owner feel welcome.
•Wider team: recent reviews repeatedly praise the reception, nursing and veterinary team for being friendly, helpful and reassuring.

Reviews

Google shows 4.6/5 from 320 reviews.

•Recent feedback is largely positive about the team’s manner, with owners describing staff as warm, friendly, professional and helpful from the front desk onward.
•Several reviews mention good access to appointments, including one account of an unregistered dog being seen within 30 minutes after eating raw onion.
•Owners also highlight clear communication and reassurance, saying staff take time to explain options and help worried owners feel at ease.
•A small number of negative reviews focus on admin and follow-up, including one complaint about delayed test results after an emergency case and another about a later invoice for a small unpaid balance.

Reviews for Kilbarchan Veterinary Practice Ltd

Note: Showing the 10 most recent Google reviews out of 320 we track in total. Recent reviews may not be representative of overall sentiment.

claire goater

1 month ago

The service I received from this practice was excellent. Despite not being registered at this practice my dog was seen within 30 mins of phoning for an appointment as he had eaten discarded raw onion. I was given a choice of options and costs. The staff could not have been more helpful and understanding, and I believe they saved my dogs life. I will never use any other vets practice

Scott Russell

3 months ago

Everybody in this vets are lovely including the front desk.

Magdalena Rarok

Always helpful, always warm. Service at the highest level. Highly recommend!

Debra Weir

4 months ago

Always a warm friendly welcome when visiting this puts you at ease when your worried about your animal All staff are a credit to the practice Nova loves all staff in the practice and wags her tail as we approach in the car

Linda Murray

Ian McHattie

5 months ago

We have been using Kilbarchan vets for 17 years now and wouldn't go anywhere else, the staff from receptionists, nurses and vets are always so friendly and helpful, keep up the good work.

Fender bud

6 months ago

One year ago on the 4th of November my wee miniature Yorkie died at the emergency vets. One year later I’m still waiting for Kilbarchan vets to send me the results of the tests that cost hundreds of pounds. No explanation given as to why this has happened. My family and my wee dog did not deserve to be treated like this.

cragmcc

Recently moved to the area and was recommended Kilbarchan. Visited with my 13 year old spaniel last week and the team were excellent. Super friendly and warm and all took the time to interact with Baxter and his sore paw. Highly recommend.

anne marie K

7 months ago

I felt that a real effort was made to help me understand. It was done with a lot of care. I have no hesitation in saying that my pet was in good hands and I was made very welcome by a very pleasant staff. There was a friendly and professional vibe. Thank you especially to Beth, the vet

Holly Ferguson

9 months ago

Lovely team. Very thorough, professional and caring. Great with the kids too.