
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Kilbarchan Veterinary Practice Ltd, located in Johnstone, Ayrshire, Scotland, is a well-regarded animal care facility with a strong emphasis on both professional veterinary services and education, as it also functions as a Veterinary Nurse Training facility. The clinic is noted for its comprehensive emergency services, available 24/7 or during extended hours, ensuring that pets receive timely care when needed most.
The clinic boasts an impressive Google Maps rating of 4.6 stars based on 313 reviews, indicating a high level of customer satisfaction. This substantial number of reviews adds credibility to the overall positive perception of the clinic.
The written reviews present a largely favorable view of the practice, highlighting the friendly, professional, and caring nature of the staff. Many reviewers express gratitude for the attentive care provided to their pets. For instance, Anne Marie K and Holly Ferguson commend the clinic for its welcoming atmosphere and thorough approach. Claire Goater shares a particularly compelling experience where the clinic's swift response and transparent pricing options were critical in addressing her dog's emergency situation, securing her loyalty to the practice.
However, not all feedback is uniformly positive. Lorna Sweenie shares a less favorable experience, expressing disappointment over a minor billing issue that contradicted her initial positive impression of the clinic’s service.
Overall, Kilbarchan Veterinary Practice Ltd is highly regarded for its professional and compassionate service, with a special mention of the staff's ability to handle emergencies effectively. The practice's commitment to customer satisfaction and transparency in service options and pricing stands out, fostering trust and loyalty among its clientele.
24/7 emergency care available
Veterinary nurse training provided
11 Steeple Street
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Note: Showing the 5 most recent Google reviews out of 313 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
I felt that a real effort was made to help me understand. It was done with a lot of care. I have no hesitation in saying that my pet was in good hands and I was made very welcome by a very pleasant staff. There was a friendly and professional vibe. Thank you especially to Beth, the vet
2 months ago
Lovely team. Very thorough, professional and caring. Great with the kids too.
3 months ago
The service I received from this practice was excellent. Despite not being registered at this practice my dog was seen within 30 mins of phoning for an appointment as he had eaten discarded raw onion. I was given a choice of options and costs. The staff could not have been more helpful and understanding, and I believe they saved my dogs life. I will never use any other vets practice
3 months ago
I actually left a positive review at first because the vet was good with our cat. But after receiving an email invoice for £4.28 — the same amount they told me not to worry about because they had no change — I felt somewhat disappointed. It’s not about the small amount, but the principle, and they should’ve had change to begin with. I paid the balance about 1 hour later.
4 months ago
We have always taken our two dogs here. Easy to get an appointment and the staff are professional, courteous and friendly. They have helped us out in at least one emergency and are great with the two dogs. We signed up the to Pet Health Club and it’s a great deal throughout the year.
