Armour Veterinary Group

Armour Veterinary Group, located in Mauchline, Ayrshire, Scotland, is a highly regarded clinic with an impressive Google Maps rating of 4.9 stars based on 109 reviews. This high rating, supported by over a hundred reviews, indicates a strong level of customer satisfaction and reliability. The clinic distinguishes itself as a veterinary nurse training facility, suggesting a commitment to education and professional development in veterinary care.

The feedback from customers highlights several positive aspects of the clinic. Many reviewers, such as Jaynie Lea and Gillian Rust, praise the clinic for its knowledgeable and caring staff, excellent bedside manners, and affordability. Gillian Rust, a newer client to the area, specifically commends the clinic for its exceptional care during her dog's dental surgery. Additionally, Craig Waugh expresses gratitude for the prompt and five-star treatment his cat received, emphasizing the helpfulness of the receptionist Elizabeth and the attentive care from Petra.

However, not all experiences have been positive. Emma T's review highlights a concerning incident involving a medication error during her dog's pregnancy, leading to unfortunate outcomes for the puppies. She also notes that the clinic may be more suited to large animals rather than smaller pets, suggesting a need for gentler handling and more attentive care. This feedback serves as a reminder of the importance of clear communication and compassion in veterinary practices.

Overall, Armour Veterinary Group is well-regarded in the community, with the majority of clients recommending its services for both routine and surgical care. Despite a negative review, the overwhelming positive feedback and consistent high rating reinforce the clinic's reputation as a trusted provider in the Mauchline area.