
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Robertson & Orr Veterinary Practice Ltd, located in the town of Maybole, Ayrshire, Scotland, has established itself as a highly reputable veterinary clinic. It boasts an impressive Google Maps rating of 4.8 stars based on 131 reviews, indicating a consistently high level of customer satisfaction. This strong rating is supported by the numerous positive written reviews from pet owners who have experienced the clinic's services.
One of the prominent aspects of Robertson & Orr Veterinary Practice is the professionalism and empathy demonstrated by its staff, as highlighted in multiple reviews. Clients appreciate the clinic's ability to handle emergencies efficiently and with compassion. For instance, Melanie Dewar shares an experience where the staff swiftly attended to her dog's sudden illness, demonstrating thoroughness and care. Another client, Jo Welch, recounts the supportive and professional assistance provided during the difficult decision to euthanize her pet while on vacation.
Individuals like Kieran Bentleys and Ann, both veterinarians at the clinic, are frequently mentioned for their exceptional care and dedication to animals. The staff's commitment to providing attentive and personalized service appears to be a significant factor in the clinic's high ratings.
Pricing at Robertson & Orr is described as competitive, with clients noting the fair cost of consultations and medications. This transparency in pricing, coupled with the high quality of care, reinforces the clinic's reputation as a top choice for veterinary services in the area.
Overall, Robertson & Orr Veterinary Practice is highly regarded for its compassionate and professional approach to veterinary care, making it a trusted option for pet owners in Maybole and beyond.
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Note: Showing the 5 most recent Google reviews out of 131 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Great Vet, was visiting area with my dog and he got stung by a jellyfish. Very professional and knowledgeable.
2 months ago
I can't say enough good things about this vet. My little dog took unwell yesterday, it literally came from nowhere. I was in a panic and needed to see a vet immediately. I called Robertson and Orr who very kindly listened to me took details of Maisie's symptoms, and suggested I pop down immediately with her. Upon arrival I was greeted by a friendly and understanding receptionist, who took some more details before being directed right away to see the vet. I must apologise in advance, I was in a panic yesterday, and although all staff introduced themselves, I'm afraid I can't remember all of the names. I'm sure the vet who saw us was Kevin or Kieran, but I maybe wrong. He was amazing, he listened, asked all the right questions and then saw to Maisie thoroughly. He was very attentive and gentle with my girl. It turns out Maisie has cluster epilepsy. He explained the condition, and explained the course of meds required. He then brought in a vet nurse to assist him in administering Maisie's meds. The vet nurse, again, I cant remember her name (apologies), handled Maisie wonderfully also. Absolutely lovely people. I've had dogs all my life and been with several vets over the duration, and have to rate the guys at Robertson and Orr as being up there as one of the best. Additionally, the cost for the consultation and meds was very competitive. I wouldn't hesitate to recommend these guys. Thank you to you all, you really did go above and beyond. Myself and Maisie are very thankful for everything.
3 months ago
We had to call on Robertson & Orr whilst on holiday to put our little dog to sleep. The team were absolutely brilliant - very sympathetic, professional and helpful. I’m very grateful they were there, and made a very difficult time a bit more bearable. Thank you.
6 months ago
I cannot speak highly enough of all the robertson and orr staff especially kieren bentleys vet first class care by everyone each and every member of staff has such dedication to the animals i would never use anywere else now they are honestly second to none
4 years ago
First class service in a much difficult time putting our wee dog KEZ to sleep, a big thanks to vet Ann on her services at the small hours at short notice, thank you
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