Robertson & Orr Veterinary Practice Ltd – Vets in Maybole
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Independent
Clinic Overview
Robertson & Orr Veterinary Practice Ltd is a general veterinary practice in Maybole offering routine care, urgent same-day appointments, and end-of-life support. Recent feedback points to friendly, attentive handling for everything from annual boosters and first puppy visits to sudden illnesses needing prompt assessment and treatment. Owners also regularly mention clear explanations and a calm, compassionate approach in difficult situations.
Services
- •Routine and preventative care: general appointments include annual boosters, first puppy visits, and practical advice for new owners.
- •Urgent and same-day care: owners describe being able to call with sudden concerns, having symptoms discussed over the phone, and being asked to come straight in for prompt assessment.
- •Diagnosis and medical treatment: examples include thorough examination and treatment planning for cluster epilepsy, with medication started at the visit and a vet nurse helping with administration.
- •Care for acute incidents while away from home: one visiting owner reported professional treatment after a dog was stung by a jellyfish.
- •End-of-life care: feedback highlights sympathetic euthanasia support, including short-notice help, support for owners who were away from home, and an out-of-hours visit in the early hours.
Pricing
No published pricing information is currently available for this clinic.
People
- •Olga: praised for being great with a puppy on its first vet visit and for giving knowledgeable advice.
- •Kieren Bentley, vet: singled out by name for first-class care.
- •Ann, vet: thanked for attending at short notice in the early hours for euthanasia care.
- •A vet remembered by one owner as “Kevin or Kieran”: praised for listening carefully, examining a dog thoroughly, explaining a cluster epilepsy diagnosis, and starting treatment promptly with support from a vet nurse.
- •Reception team and a vet nurse: described as friendly, understanding, and helpful during an urgent visit.
Reviews
Google shows 4.8 stars from 138 reviews. Recent written feedback is very positive overall, with these themes coming up repeatedly
- •Friendly, welcoming staff: several reviewers describe the team as wonderful, fantastic, lovely, and attentive, with pets seeming comfortable at the practice.
- •Good routine care experiences: recent comments include a straightforward annual booster visit and a positive first puppy appointment with helpful advice.
- •Strong urgent care feedback: owners mention being listened to on the phone, seen quickly, and given clear explanations about diagnoses, medication, and next steps.
- •Compassionate support in difficult moments: reviews highlight sympathetic euthanasia care, including for owners visiting the area; one owner also felt the consultation and medication costs were very competitive.
