The Oaks Veterinary Centre

The Oaks Veterinary Centre in Saltcoats is a well-regarded veterinary practice, boasting a strong 4.5-star rating based on 423 reviews. This high rating indicates a generally positive experience among a large number of clients, suggesting reliability and quality service. The clinic offers specialized services such as veterinary nurse training and emergency veterinary services, ensuring comprehensive care for pets.

The reviews highlight a caring and knowledgeable team, with specific praise for their excellent care and friendly demeanor. One reviewer, Lauren, commends the clinic for consistently providing excellent care for her three dogs. Another reviewer, Raymond Baxter, appreciated the sympathetic service from a veterinary staff member named Paul, although he noted a minor issue of not being able to accompany his pet during its final moments. Meredith Turner also praised the clinic for its responsiveness and effective communication, mentioning a positive interaction with receptionist Dawn.

However, a contrasting review from Kelly Walker criticized the customer service, particularly noting a lack of compassion from a receptionist. This highlights a potential area for improvement in client interaction.

Rachel Shaw's review from six years ago emphasizes the clinic's affordability and transparency in treatment, with payment plans available to ensure pets receive necessary care.

Overall, The Oaks Veterinary Centre appears to be a reliable and caring choice for pet owners in the Saltcoats area, with a few isolated concerns about customer service that the clinic might address to enhance client satisfaction.