The Oaks Veterinary Centre

Services

• •Emergency and urgent care: Emergency veterinary services are listed, and recent feedback includes dogs being seen quickly when unwell, including one walk-in case without an appointment and another account of being advised to call back if symptoms changed and then being seen almost immediately.
• •Routine and preventive care: Reviews mention routine injections, health checks and first puppy visits, with vets giving useful information, explaining options clearly and answering questions.
• •Small animal care: Feedback commonly refers to dogs and cats, and there is also evidence of care for a guinea pig.
• •End-of-life support: The clinic appears to handle euthanasia and other difficult end-of-life situations, with some clients describing this care as compassionate, while others felt the experience was less empathetic.
• •Training role: The practice is listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Morgan (vet): praised for being reassuring and calm in stressful situations.
• •Stephen (vet): described as brilliant with dogs.
• •Paul (vet): described as very sympathetic in a guinea pig case.
• •Sue (front desk): singled out as especially helpful.
• •Dawn (receptionist): praised for handling a worried call and helping arrange a near-immediate visit.
• •More broadly, reviewers often describe the team as friendly, welcoming and helpful.

Reviews

The clinic has a 4.5-star Google rating from 483 reviews. Recent feedback is mostly very positive, with one more serious complaint standing out among otherwise favourable experiences.

• •Many reviewers describe the staff as friendly, welcoming and helpful, including both reception and clinical teams.
• •Several clients mention quick access to care, including pets being seen promptly when unwell and routine visits running smoothly.
• •Reviews also highlight clear explanations and reassurance, from first puppy visits to more stressful situations, with one reviewer also describing prices as reasonable.
• •The main negative theme is a distressing SSPCA-related complaint from one owner who strongly disputed the clinic’s judgement about their elderly dog’s weight.