Ivybank Vets – Vets in West Kilbride
Clinic Overview
- Recent feedback is mostly very positive, with owners often describing the practice as friendly, welcoming and caring. - Several reviewers say their pets are well looked after, and one notes that staff know their pet’s name as soon as they arrive while the vets listen carefully. - Named praise includes Judy for her efficient, cheerful manner, Gillian for support during a difficult case, and a nurse who was described as brilliant with Charlie.
Services
- •Emergency and urgent care: the practice advertises emergency veterinary services, including 24/7 or extended-hours cover.
- •Routine consultations and preventive care: reviews mention first visits, ongoing care, vaccinations and health checks, with vets described as good listeners and staff who know pets by name.
- •Surgery and follow-up care: earlier feedback specifically mentions a ferret tail amputation followed by post-op checks and a good recovery. More recent reviews also describe supportive care during a difficult case involving a dog with recurring chest fluid.
- •Small-animal and exotic pet care: recent feedback mainly covers dogs and cats, while earlier owner comments also highlight ferret care and a vet who understood ferrets well.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dan (vet): previously praised by a ferret owner during post-operative follow-up, with positive comments about his understanding of ferrets.
- •Judy: repeatedly mentioned as welcoming, cheerful and efficient.
- •Gillian: thanked by name in a recent review for the care shown to a dog called Chase.
- •Reception team and nurses: reviews regularly praise the front desk staff for being warm and helpful, and one nurse was singled out as brilliant with a dog called Charlie.
Reviews
Google reviews show 4.8 stars from 116 reviews.
- •Recent feedback is mostly very positive, with owners often describing the practice as friendly, welcoming and caring.
- •Several reviewers say their pets are well looked after, and one notes that staff know their pet’s name as soon as they arrive while the vets listen carefully.
- •Named praise includes Judy for her efficient, cheerful manner, Gillian for support during a difficult case, and a nurse who was described as brilliant with Charlie.
- •A smaller number of reviews raise concerns about pricing, suggested treatments, and one disputed incident where a vaccination and health check did not go ahead because payment could not be made on the day.

