Ivybank Vets – Vets in West Kilbride
Clinic Overview
- Recent feedback is largely positive, with many reviewers describing a warm, friendly atmosphere and saying staff make them feel welcome. - Reception and nursing staff are praised repeatedly, including mentions of Judy, a very helpful receptionist, and a nurse who looked after a dog called Charlie. - Written reviews mainly describe routine small-animal care, including vaccinations, health checks and general dog or cat visits, with pets said to be well looked after.
Ivybank Vets is a small-animal practice in West Kilbride and part of IVC Evidensia. It advertises emergency veterinary services, including 24/7 or extended-hours cover. Alongside routine consultations, owner feedback points to surgical work and follow-up care, including ferret treatment. Recent reviews are mostly positive about the friendly, welcoming team, though there are a few complaints about cost and payment flexibility.
Services
- •Emergency and urgent care: the practice advertises emergency veterinary services, including 24/7 or extended-hours cover.
- •Routine consultations and preventive care: reviews mention first visits, ongoing care, vaccinations and health checks, with vets described as good at listening and already familiar with previous records where relevant.
- •Surgery and follow-up care: earlier owner feedback specifically mentions a ferret tail amputation, followed by post-op checks and a good recovery.
- •Small-animal and exotic pet care: recent reviews mainly mention dogs and cats, while earlier feedback also highlights ferret care and a vet who understood ferrets well.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dan (vet): previously praised by a ferret owner during post-operative follow-up, with positive comments about his understanding of ferrets.
- •Judy: named in a recent review as welcoming, efficient and cheerful.
- •Reception team and nurses: recent feedback includes praise for helpful front-desk staff and a nurse who was described as brilliant with a dog called Charlie; broader comments describe the team as friendly, kind and caring.
Reviews
Google reviews show 4.7 stars from 104 reviews.
- •Recent feedback is largely positive, with many reviewers describing a warm, friendly atmosphere and saying staff make them feel welcome.
- •Reception and nursing staff are praised repeatedly, including mentions of Judy, a very helpful receptionist, and a nurse who looked after a dog called Charlie.
- •Written reviews mainly describe routine small-animal care, including vaccinations, health checks and general dog or cat visits, with pets said to be well looked after.
- •A smaller number of reviews raise concerns about high costs, recommended treatments, and one disputed case where an appointment did not go ahead because payment could not be made on the day.
