Ivybank Vets

Ivybank Vets is a small-animal practice that advertises emergency veterinary services (24/7 or extended hours). Based on the latest reviews available, owners mention both routine care (first-time visits, ongoing care over years) and surgical work with follow-up—including a ferret tail amputation with subsequent post-op checks. Feedback is mostly positive about staff interactions (reception, nurses, vets), but there is a clear price-related complaint in one reviewer’s posts, alleging pressure to accept “unnecessary treatments.”

Services

• •Emergency veterinary services (24/7 or extended hours) (listed in the clinic data)
• •Surgery: ferret tail amputation is specifically described, with owners reporting no post-op issues
• •Post-operative checks/follow-ups: “last post op check” is mentioned after surgery
• •Exotic pet care (as evidenced in reviews): multiple owners discuss ferrets, and one review highlights the vet’s understanding of ferrets
• •General consultations: first-time visit described, with the vet having reviewed notes from a previous vet

People

• •Dan (vet): mentioned in a ferret post-op review; the owner reports Dan was pleased with healing progress and “definitely has an understanding of ferrets,” which mattered to them as ferret owners.
• •Reception team: singled out in one review for being “so helpful.”
• •Vet nurses and wider staff: described as “excellent, efficient and friendly” by a multi-pet owner; another first-time client notes they were made welcome and that the vet was already familiar with previous records.

Reviews

4.8 stars from 100 reviews. The written reviews available to us include both short, general impressions and one detailed surgical case (a ferret operation), plus one repeated complaint about pricing/treatment recommendations. “”

• •Positive experiences with staff across roles (reception, nurses, vets), including being made welcome on a first visit and getting helpful reception support.
• •Surgical outcome mentioned with follow-up: a ferret tail amputation followed by post-op checks, with the owner reporting no issues and good recovery.
• •Price/treatment conflict: one reviewer (posted twice) says they felt “harangued” into “unnecessary treatments” and describes the practice as “very expensive,” which contrasts with other reviewers who focus on good care and service.