
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Ivybank Vets, located in the town of West Kilbride, boasts an impressive overall rating of 4.8 stars based on 100 reviews, which is a strong indicator of consistent satisfaction among its clients. The clinic offers emergency veterinary services, ensuring that pet owners have access to care when they need it most.
The feedback from clients generally highlights the kindness and professionalism of the staff. Noteworthy is the praise for individual team members, such as Dan, who is mentioned for his expertise in handling ferrets, which suggests a level of specialization and understanding that pet owners deeply appreciate. Kevin Roach, whose ferret underwent a successful tail amputation, specifically commended the care received, adding to the clinic's reputation for quality service.
However, there is a contrasting review from Sean McHardy, who expressed dissatisfaction, citing pressure to undergo unnecessary treatments and high costs. This suggests that while the clinic is generally well-regarded, there may be concerns about pricing for some clients.
Despite this, the positive experiences seem to dominate, with reviewers like S Allan and Stephen Willetts highlighting the welcoming environment and the attentive care provided to their pets, reinforcing the clinic's strong reputation. The combination of excellent service, knowledgeable staff, and specialization in certain areas makes Ivybank Vets a highly recommended choice for pet care in the West Kilbride area.
24/7 emergency care available
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Note: Showing the 5 most recent Google reviews out of 100 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Constantly harangued to get unnecessary treatments at very expensive prices . The most expensive vet in the area
9 months ago
Brilliant service. All the staff are genuinely kind and caring. I wouldn't take my wee Lola anywhere else.
a year ago
Excellent service. Special thanks to the receptionist who was so helpful. Dogs were very happy after their visit.
a year ago
My wife and me have three ferrets, all of which have been with the practice in West Kilbride since we got them six years ago. Our big albino boy Oliver had to go in for a tail amputation less than two weeks ago. The care he received was excellent and there have been no issues with the op. Had his last post op check today (22/03/24) and Dan was very pleased with how things went. He definetely has an understanding of ferrets and as an owner that means a lot. From reception to the vet nurses we've found them all to be excellent, efficient and friendly. Just the very people you want to have looking after your pets.
2 years ago
I really liked all the staff at this vets. I was there for the first time and was made welcome. The vet was familiar with all the notes from my previous vet and I was very happy with how she looked after my dog Buddy.
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