Batchelor Davidson & Watson Ltd

Batchelor Davidson & Watson Ltd is a CVS Group small-animal practice in Walkerburn, established in the 1950s and listed as an RCVS General Practice. It treats dogs, cats and small pets including rabbits, hamsters, guinea pigs, gerbils and ferrets, and is also listed as a veterinary nurse training facility. Owners regularly praise quick access, a clean and well-kept environment, and caring support for both routine appointments and more serious cases.

Services

•Routine and preventive care: consultations, vaccinations, microchipping, parasite control, six-month health checks, blood pressure checks, nurse clinics, anal sac expression, grooming and nail clipping. Recent reviews also mention kitten check-ups, medication reviews, and repeat injection visits including Cytopoint and Librella.
•Surgery and procedures: neutering and other operations, with owner feedback highlighting dental work and tooth removals, dental extractions, and surgery in an older dog with other medical conditions, along with inpatient monitoring and aftercare.
•Ongoing treatment and follow-up: owners describe regular follow-up support for chronic or recurring issues, including monthly injections, post-operative checks, and longer-term management of more complex health problems.
•Urgent and compassionate care: reviews include short-notice appointments, emergency treatment for a cat with a blocked urethra, rapid assessment of a seriously unwell dog, and gentle end-of-life care.
•Additional practical services: home visits, GB pet travel documentation, and emergency advice during opening hours, with out-of-hours care referred to Vets Now in Edinburgh.

Pricing

Available published prices indicate the clinic sits above average relative to similar practices.

People

•Vets named by owners: Harriet, Sonia, Alex and Georgina Everest are all mentioned positively, with feedback covering urgent care, medication reviews, dental work, complex surgery and clear explanations. Henrietta is also praised for a calm, kind approach during kitten check-ups.
•Nursing, reception and wider team: Eleanor is repeatedly highlighted for her warm welcome and help with appointments and preventive medication. Amanda and Lauren are thanked for supportive nursing care and ongoing treatment visits, while Emma Jane, Jade and Anna-Maria are all mentioned positively for reassuring handling. Shannon is named as practice manager.

Reviews

Google reviews show 4.7 stars from 190 reviews.

•A warm, familiar welcome is a strong theme, with Eleanor mentioned repeatedly and several owners saying their pets are happy to come in for treats and fuss.
•Recent feedback highlights clear communication around dental work, surgery, medication reviews and follow-up, with owners appreciating staff who take time to explain treatment and recovery.
•Several reviews describe calm, compassionate care in difficult situations, including emergency treatment, inpatient support and gentle handling during euthanasia.
•Owners also continue to mention practical strengths such as quick appointments, on-time visits, a spotlessly clean environment and helpful support for repeat injections and longer-term care.

Reviews for Batchelor Davidson & Watson Ltd

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Reviews from pet owners who enquired with Batchelor Davidson & Watson Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 190 we track in total. Recent reviews may not be representative of overall sentiment.

Cai Cheadle

3 months ago

All the staff have always been so professional and friendly. In particular Eleanor on the reception desk knows my dog and I by name and she is always so friendly and professional. We visit quite reglualry for Librella injections and my dog always gets oiffered snacks - she absoltuely loves her visits! The nurses and vets have been great and in particular I would like to mention Anna-Maria who handled the euthenasia of our 20 year old cat, Rosie so professionally and she was so gentle and understanding with both Rosie and the four of us. Not easy having 4 emotional adults in the consult room but she showed so much compassion. I would thoroughly recommend Batchelor Davidson & Watson in Hillhouse.

Ruth Davis

Our cocker spaniels Maddie and Morgan were in last Friday for dental work - I cannot thank all the wonderful staff for looking after them (and me!) so well. From our warm welcome from Eleanor when we arrived, and the other practice staff who came over to speak to us, to vet Alex who took a lot of time to explain everything she was going to do. All went well and we were back yesterday for their first post op check. Eleanor was on reception again, Maddie and Morgan were so happy to see her. Emma Jane carried out their post op assessment and was very reassuring. Maddie and Morgan are our 4th and 5th spaniels who have all been cared for by Batchelor, Davidson and Watson at Newhaven and Blackhall since 1991. I am very grateful to all the staff in both surgeries.

John Gumley

5 months ago

Two new kittens have just had their check up by Henrietta, who was very calm and kind with them. Have been using the clinic for over 30 years and very happy

Myriam Wilkie

Leia had her 4 weekly visit to BDW. She is always delighted to see Eleanor on reception and of course happy to receive treats. We met with Jade today and Leia responded well to Jade's calm manner. Our appointment was on time which I appreciated.

Angie Paton

Great service from vet Harriet at Macy’s medication review. Explained everything and gave us advice on what else we can do. All the staff are great at this practice.

Caitriona Duncan

10 months ago

A great vet practice. From the staff on reception, the nurses, the vets, the professionalism and expert care is fantastic. We have been coming here for about 7 years and our dogs are really well cared for. Spotlessly clean, quick appointments, regular reminders for vaccines, expert analysis and treatment for more serious issues.

Gillian

11 months ago

I’ve been coming to this practice for 14 years since our dog Charlie was a puppy and he has always received excellent veterinary care from all the vets and nurses. The receptionists are all very friendly and welcoming and Charlie loves when they offer him treats. Recently he had to have an operation for a medical issue which had made us frequent visitors to the practice over the last year or so. This was carried out by Sonia one of the vets and was not straightforward due to his age and other medical conditions. She showed great care and kindness towards Charlie and was happy to discuss my concerns about the procedure in advance. The operation went very well and I really appreciated the great post operative care Charlie received from Sonia. I really recommend this vet practice as offering a professional but caring and friendly service - sadly we are leaving it as we are moving away from the area.

Holly Martin

Brodie and Bailey love coming to the vets! They love their warm welcome from Eleanor (they run into the vets just to see her!) and all the staff are always lovely. Their favourite vet is Harriet, she’s so good with both the boys :)

Nick Lyth

Our 3 year old cat was close to death due to a blocked urethra. Thanks to all at BDW, he seems to be on the road to recovery. Harriet deserves our particular thanks. Steady, caring, clear and reliable. She inspires confidence and trust. Thank you Harriet, thank you BDW!

Saira Walker

I honestly cannot say enough good things about this practice. The environment is always clean and well presented with the consult rooms equally well prepared and looked after. I recently took my youngest dog to them as an emergency and very quickly Harriet (vet) diagnosed the condition and got him on life saving treatment. He had to stay in for care and Amanda (nurse), who he adores, gave him lots of loving, comfort and care so he didn’t find being there anymore difficult. The care and concern this practice shows the animals in their care is fabulous, from Eleanor (Nuka’s favourite) who is so much more than a receptionist, she’s a happy face, a voice of compassion, reason and comfort as well as so helpful in sorting appointments, regular preventative meds and anything else I get confused about, to all the other staff who keep the practice running including the practice manager Shannon. I can’t pick fault with the treatment any of my dogs or I have received and they have been my go to practice for several years. Would definitely recommend this practice to other pet owners looking for a reliable, professional, friendly practice