Batchelor Davidson & Watson Ltd

Batchelor Davidson & Watson Ltd is a CVS-owned small-animal practice in Walkerburn, established in the 1950s and listed as an RCVS General Practice. It treats dogs, cats and small pets including rabbits, hamsters, guinea pigs, gerbils and ferrets, and is also listed as a veterinary nurse training facility. Owners regularly mention quick access, a clean and well-kept environment, and caring support for both routine and more complex cases.

Services

•Routine and preventive care: consultations, vaccinations, microchipping, parasite control, six-month health checks, blood pressure checks, nurse clinics, anal sac expression, grooming and nail clipping.
•Surgery and procedures: neutering and other operations, with recent reviews mentioning dental extractions, surgery in an older dog with other medical conditions, and inpatient monitoring and aftercare.
•Ongoing treatment and follow-up: reviews describe repeat visits for monthly Cytopoint injections, follow-up after injury treatment, and longer-term support for pets with complex health issues.
•Urgent care: owners describe being seen at short notice, including emergency treatment for a cat with a blocked urethra and rapid assessment of a seriously unwell dog.
•Additional practical services: home visits, GB pet travel documentation, and emergency advice during opening hours, with out-of-hours care referred to Vets Now in Edinburgh.

Pricing

Available published prices indicate the clinic sits above average relative to similar practices.

People

•Vets: Harriet, Sonia, Georgina Everest and Alex are all named positively by owners. Reviews mention Harriet for urgent care and clear communication, Sonia for careful surgical care and follow-up, Georgina Everest for explaining dental surgery thoroughly, and Alex for a thoughtful approach with pets who have complex health issues.
•Nursing and support team: Amanda is thanked for kind inpatient support, while Lauren is mentioned for practical advice and help with ongoing treatment visits such as Cytopoint injections.
•Front of house and management: Eleanor is repeatedly praised for her warm welcome and helpfulness with appointments and preventive medication, and Shannon is named as practice manager.

Reviews

Google reviews show 4.7 stars from 178 reviews.

•Owners often mention quick appointments and being seen at short notice, especially when pets need urgent attention.
•Recent feedback includes several examples of hands-on medical and surgical care, including treatment for a blocked urethra in a cat, surgery for an older dog, and dental extractions.
•Many reviews praise the team’s friendly handling and communication, with particular appreciation for staff who help nervous dogs feel comfortable with treats, calm reassurance and a familiar welcome.
•The practice is also regularly described as spotlessly clean and well presented, with clients noting helpful vaccine reminders and supportive follow-up for ongoing treatment.

Reviews for Batchelor Davidson & Watson Ltd

Note: Showing the 10 most recent Google reviews out of 178 we track in total. Recent reviews may not be representative of overall sentiment.

Caitriona Duncan

4 months ago

A great vet practice. From the staff on reception, the nurses, the vets, the professionalism and expert care is fantastic. We have been coming here for about 7 years and our dogs are really well cared for. Spotlessly clean, quick appointments, regular reminders for vaccines, expert analysis and treatment for more serious issues.

Gillian

I’ve been coming to this practice for 14 years since our dog Charlie was a puppy and he has always received excellent veterinary care from all the vets and nurses. The receptionists are all very friendly and welcoming and Charlie loves when they offer him treats. Recently he had to have an operation for a medical issue which had made us frequent visitors to the practice over the last year or so. This was carried out by Sonia one of the vets and was not straightforward due to his age and other medical conditions. She showed great care and kindness towards Charlie and was happy to discuss my concerns about the procedure in advance. The operation went very well and I really appreciated the great post operative care Charlie received from Sonia. I really recommend this vet practice as offering a professional but caring and friendly service - sadly we are leaving it as we are moving away from the area.

Holly Martin

5 months ago

Brodie and Bailey love coming to the vets! They love their warm welcome from Eleanor (they run into the vets just to see her!) and all the staff are always lovely. Their favourite vet is Harriet, she’s so good with both the boys :)

Nick Lyth

Our 3 year old cat was close to death due to a blocked urethra. Thanks to all at BDW, he seems to be on the road to recovery. Harriet deserves our particular thanks. Steady, caring, clear and reliable. She inspires confidence and trust. Thank you Harriet, thank you BDW!

Saira Walker

I honestly cannot say enough good things about this practice. The environment is always clean and well presented with the consult rooms equally well prepared and looked after. I recently took my youngest dog to them as an emergency and very quickly Harriet (vet) diagnosed the condition and got him on life saving treatment. He had to stay in for care and Amanda (nurse), who he adores, gave him lots of loving, comfort and care so he didn’t find being there anymore difficult. The care and concern this practice shows the animals in their care is fabulous, from Eleanor (Nuka’s favourite) who is so much more than a receptionist, she’s a happy face, a voice of compassion, reason and comfort as well as so helpful in sorting appointments, regular preventative meds and anything else I get confused about, to all the other staff who keep the practice running including the practice manager Shannon. I can’t pick fault with the treatment any of my dogs or I have received and they have been my go to practice for several years. Would definitely recommend this practice to other pet owners looking for a reliable, professional, friendly practice

Amanda

8 months ago

My Aunts dog was in today for teeth removal surgery and I honestly can’t praise the staff enough, from Eleanor at reception giving such a warm welcome to the vet it was a 1st class experience. His vet Georgina Everest was amazing and explained everything throughly and so was kind and caring. I would highly recommend the practice to anyone. Thank you.

Ian Haining

9 months ago

We were at BDW’s flashy refurbished premises today for Miro’s monthly injection. We’ve been coming here for years. Today we were welcomed by Eleanor and Lauren, who were as always lovely and very interested in the girls - giving advice about date pits(!) and itchy ears as well as administering Miro’s cytopoint. Always excellent helpful advice and very friendly. The staff obviously love their patients. Ian, Callum, miro and Moon 😊

Svenja Timmins

1 year ago

Cannot praise this place enough!! Would give five million stars if I could. The vets, nurses, receptionists - everyone is absolutely BRILLIANT. So friendly, so knowledgable, so kind, and they make every visit totally stress-free. I now live 40 minutes from this practice but still choose to come here because of how happy my dog is. She needed ongoing treatment after a nasty leg injury and she was still smiling and wagging her tail after every visit. A massive thank you to everyone at Hillhouse!!

Julie Nelson

We have a very caring supportive vet team here. The reception staff are always helpful and very welcoming. Great with both humans and dogs. Dora is always excited to see them and to charm the odd biscuit from them. She has some complex health issues and the team has been wonderful helping her and me. We always see the same vet (Alex) who is a very good listener and tailors her approach for our particular needs. Just a big paws up from me and Dora - thank you.

Drew Tierney

Love this vet practice! Everyone is so friendly:) with a nervous dog it is lovely to feel at ease. Staff always come over to say hi and hand out treats! Thank you for always being able to see me at such short notice 💕 Lots of love Willow/Drew 🐾