Specialist Vets in Alloa

## Summary Medivet Alloa - Betavet Veterinary Centre is part of the Medivet group and is set up for both routine primary-care work and urgent care, with round-the-clock emergency provision stated on the website. Recent reviews repeatedly mention good appointment availability (including being seen within 48 hours for a cat dental concern), punctual consults, and staff taking time to do thorough nurse checks (owners describe weight/teeth/bowel checks). Cat owners also describe a notably calm, cat-friendly consult space (one review credits “Dr. Charlotte” with decorating the cat clinic to reduce stress), and one reviewer reports the team handled their cat’s death with “respect” and did not charge. ## Services - **Emergency care:** The website states around-the-clock emergency care. - **Veterinary nurse training:** Listed as a veterinary nurse training facility. - **Mobility/pain assessment:** The website mentions a **FREE Mobility Pain Check** promotion (time-limited in the source). - **General consultations and preventive care (from reviews):** routine check-ups and vaccinations are referenced, including reminder prompts for upcoming vaccinations/check-ups. - **Clinical assessments (from reviews):** owners describe full nurse check-ups (including weight, teeth and bowel checks). - **Behaviour/health plan support (from reviews):** one cat owner describes receiving a treatment plan plus at-home changes for a behavioural/health issue. - **More involved care (from reviews, nonspecific):** surgery and long-term management are mentioned, but without details of procedures or equipment. ## Pricing - **Emergency consultation fee:** The website states a nationwide consultation fee of **£130** for consultations **between 7pm and 9am**. ## People - **Dr. Charlotte (vet, per review):** repeatedly described by one owner as particularly strong with cats—creating a calmer cat consult environment, explaining issues clearly, and developing a practical treatment plan (including changes to try at home) for a behavioural/health problem. - **Nursing team (per reviews):** mentioned doing punctual, structured check-ups (e.g., weight/teeth/bowels) and helping nervous pets feel comfortable. - **Reception team (per reviews):** described as efficient with scheduling and proactive about reminders for vaccinations/check-ups. - **Bill and Ruth (roles not stated):** one reviewer says they are missed, while also saying “the new vets are all lovely.” ## Reviews **Google rating: 4.8 stars from 639 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Appointment access and punctuality:** being seen within ~48 hours for a cat concern, and being called in on time. - **Thorough, step-by-step checks:** owners describe full check-ups (including weight/teeth/bowels) and clear explanations. - **Cat-focused handling and environment:** one review highlights a deliberately calming cat clinic room and a vet who understands feline behaviour. - **Compassion in difficult moments:** one owner reports staff treated their deceased cat with respect and did not charge. - **Clean, well-kept premises:** “clean and well decorated” is mentioned. - **Some mixed/limited detail:** one recent review is 3 stars but provides no written detail, so the reason for the lower rating isn’t clear from the text available.

## Summary Inglis Vets Alloa is part of the Inglis Vets practice, which says it has cared for pets for over 50 years. The website states they handle emergencies 24 hours a day, Monday to Sunday, and also offers tools/services such as a chocolate-toxicity calculator, “Video Vet”, and pet care plans. From the latest reviews, owners most often point to: - Helpfulness from reception in finding a same-day appointment when this branch was full (arranged at another Inglis branch). - A supportive, non-judgemental experience for clients on a low income (“treated the same as everyone else’s”). - Handling nervous pets gently, with one owner specifically highlighting how much that mattered for their dog. ## Services Based on the website and reviews, this clinic is associated with: - **24/7 emergency care** (stated as available Monday–Sunday). - **Routine vet appointments** (implied through longstanding clients and appointment booking). - **Pet care plans** (“Inglis Vets’ Care Plans” is mentioned, but inclusions aren’t detailed in the available info). - **Video Vet** (remote consultation service mentioned on the site). - **Chocolate toxicity calculator** (online guidance tool for dog chocolate ingestion). ## People - **Laura (vet)**: mentioned by name in a review; praised for being “kind” and for helping make visits manageable for a nervous dog. - **Lorna (receptionist)**: repeatedly named as friendly/helpful; one owner describes her arranging a **same-day appointment** at another Inglis branch when this clinic was full. ## Reviews **Google rating: 4.8 stars from 215 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Staff described as consistently friendly and helpful across multiple reviews. - Reception support stands out in practical ways (e.g., arranging a same-day appointment at another branch when fully booked). - Several comments focus on being treated respectfully regardless of income. - Owners mention long-term continuity (pets attending for years) and specific reassurance for nervous pets.