Condorrat Vets, situated in the town of Dumfries, boasts an impressive Google Maps rating of 4.5 stars from 240 reviews, indicating a strong level of customer satisfaction and reliability. This veterinary clinic appears to have a dedicated and caring team, as highlighted by several customer reviews.

Reviewers frequently commend the compassionate and attentive service provided by the clinic's staff. Claire Timoney and Christine Conn both praised the clinic for its considerate care and reasonable pricing, with Christine specifically mentioning Elisa, a staff member known for her thoroughness and willingness to take extra time with patients. Bryony Black also highlighted Elisa and her team's supportive care, expressing gratitude for their attentive treatment of her pet, Merlin.

However, not all feedback is positive. Christopher Ellis and Pauline Carey reported negative experiences, particularly around administrative and policy issues. Christopher expressed frustration over the clinic's refusal to transfer his dog's medical records without consent from a previous owner, while Pauline was dissatisfied with the clinic's policy requiring a health check before selling flea and worming treatments. These reviews suggest potential areas for improvement in customer service and administrative practices.

Despite these isolated negative experiences, the majority of feedback suggests that Condorrat Vets is a reputable and caring establishment, particularly noted for its compassionate staff and fair pricing. With over 240 reviews contributing to its overall rating, Condorrat Vets seems to be a trusted choice for many pet owners in the Dumfries area.