Inglis Veterinary Centre – Vets in Chapel Level
Clinic Overview
Inglis Veterinary Centre, part of IVC Evidensia and operating under the Inglis Vets name, says it has been caring for pets for over 50 years. The clinic states that it offers 24-hour emergency care, a Video Vet option, and is open to new client registrations. Recent feedback highlights a welcoming atmosphere, calm handling of nervous pets, and a cat-specific waiting area, alongside a cluster of serious critical reviews raising ethical concerns about one reported case.
Inglis Veterinary Centre, part of IVC Evidensia and operating under the Inglis Vets name, says it has been caring for pets for over 50 years. The clinic states that it offers 24-hour emergency care, a Video Vet option, and is open to new client registrations. Recent feedback highlights a welcoming atmosphere, calm handling of nervous pets, and a cat-specific waiting area, alongside a cluster of serious critical reviews raising ethical concerns about one reported case.
Services
- •24-hour emergency care is listed by the clinic, alongside a Video Vet service.
- •General consultations and check-ups are part of the service mix, with recent reviews describing kitten checks and appointments where vets took time to explain findings and treatment step by step.
- •Cat-friendly provision includes a designated cat relaxation area, specifically mentioned by a first-time kitten owner.
- •Care for anxious or nervous pets is a recurring theme in reviews, with one owner praising a vet’s calm, patient approach to a barking, anxious dog.
- •Surgery and operations are also referenced, including one owner discussing their cat being admitted for an operation.
Pricing
No published pricing information is currently available for this clinic.
People
- •Vet Kelly is specifically named in reviews and described as honest, caring and kind, especially when supporting an owner who felt anxious about leaving their cat in for an operation.
- •Reviews also mention a calm and patient vet who handled an anxious dog well during visits.
- •A friendly receptionist is highlighted in a recent review for making both owner and dog feel welcome.
- •One older review mentions a male vet whose manner felt a little too brisk for that client.
Reviews
Google reviews show 4.7 stars from 189 reviews, giving a good sense of scale. Recent written feedback is mixed overall, with several strong positives about staff manner and communication, but also a noticeable cluster of 1-star reviews focused on a single alleged euthanasia case.
- •Several recent 5-star reviews describe the clinic as welcoming, clean, and reassuring, with vets who listen carefully and explain treatment clearly.
- •Owners particularly praise the team’s handling of nervous pets, including calm, patient support for an anxious dog during appointments.
- •Cat owners have highlighted the designated cat relaxation area as a thoughtful feature on first visits.
- •A group of 1-star reviews from October 2025 raises serious ethical concerns about the reported euthanasia of a healthy young puppy, sharply contrasting with the more positive feedback about staff knowledge and care.

