Inglis Veterinary Centre – Vets in Chapel Level
No Prices
No Prices Tracked
Corporate
Clinic Overview
- Many recent 5-star reviews describe a friendly, welcoming atmosphere, with staff making a fuss of pets and helping stressful visits feel easier. - Owners often praise the clinic’s calm, gentle handling, especially with nervous dogs; one greyhound owner said their dog became so relaxed during the appointment that she lay down and went to sleep. - Reviews also highlight clear communication and good appointment experiences, including vets who listen, explain treatment step by step, and take their time.
Services
- •24-hour emergency care is listed by the clinic, alongside a Video Vet service.
- •General consultations and check-ups form part of the service mix, with reviews mentioning kitten checks, routine dog appointments, and vets who take time to explain findings and treatment clearly.
- •Cat-friendly provision includes a designated cat relaxation area, highlighted by a first-time kitten owner.
- •Support for anxious or nervous pets is a recurring theme in reviews, including calm handling of a barking anxious dog and a very gentle first visit where a greyhound became relaxed enough to lie down and sleep.
- •Surgery and operations are also referenced, including one owner describing their cat being admitted for an operation.
Pricing
No published pricing information is currently available for this clinic.
People
- •Vet Kelly is specifically named in reviews and described as honest, caring and kind, especially when supporting an owner who felt anxious about leaving their cat in for an operation.
- •Reviews also repeatedly praise the wider vet team for being gentle, patient, reassuring, and willing to take time during appointments.
- •The reception team receives positive mentions for being friendly and welcoming, although one recent complaint criticised receptionist conduct and the handling of a formal complaint.
Reviews
Google reviews show 4.6 stars from 211 reviews.
- •Many recent 5-star reviews describe a friendly, welcoming atmosphere, with staff making a fuss of pets and helping stressful visits feel easier.
- •Owners often praise the clinic’s calm, gentle handling, especially with nervous dogs; one greyhound owner said their dog became so relaxed during the appointment that she lay down and went to sleep.
- •Reviews also highlight clear communication and good appointment experiences, including vets who listen, explain treatment step by step, and take their time.
- •Lower-rated feedback is present too, including complaints about reception and complaint handling, as well as an earlier 1-star review alleging concerns around the reported euthanasia of a healthy puppy.
