Glenbrae Veterinary Clinic

Glenbrae Veterinary Clinic is set up for day-to-day pet care with added support for urgent problems (the website states emergency care is available) and longer-term preventive care via its Pet Health Club plans. It’s also listed as a veterinary nurse training facility.

From the latest reviews, owners most often describe

•Fast urgent access: one emergency case was told to come straight in via the emergency line and was examined in “about 10 minutes,” with a full head-to-paws check and medication given.
•Support for nervous pets: a “confidence clinic” is mentioned as weekly sessions to help a dog who wouldn’t let vets touch him.
•Access to more advanced tests via other branches: one owner notes being able to go to other Glenbrae sites for things like ultrasound and other “demanding tests or treatments.”
•Mixed signals on cost: one review calls an emergency consultation + medication “reasonable,” while another claims medication pricing was “40% higher than other vets.”

Services

•Emergency care (stated on the clinic website).
•Emergency consultations/urgent walk-ins (owners describe being advised to come in immediately via an emergency line, and another arriving in the morning without an appointment for an unwell dog).
•Confidence clinic for nervous/anxious dogs (described as weekly sessions aimed at helping dogs tolerate handling/exams).
•Diagnostic testing via other Glenbrae branches such as ultrasound (mentioned as an option when more demanding tests/treatments are needed).
•Pet Health Club proactive healthcare plans (mentioned on the website and by an owner as helpful for an older dog needing frequent visits).
•Repeat prescriptions (present in the website navigation text we have).
•Veterinary nurse training facility (from the structured clinic data you provided).

People

•Arlene (runs the confidence clinic, per reviews): helped a very nervous dog who “was not letting vets touch him,” with progress owners felt exceeded expectations, and made weekly visits feel manageable.
•Josh (vet): described as professional, calming for an anxious first-time visitor, and as handling a dog “beautifully.”
•Lynn (front desk/welcome): mentioned by name for giving a “lovely welcome” to both owner and dog.
•Reception team (one unnamed receptionist): singled out in an emergency review for being warm and welcoming and for “going above and beyond” to make the visit easier.

Reviews

Google rating: 4.8 stars from 135 reviews. Most recent written reviews available describe both urgent-care experiences and ongoing behavioural support for nervous pets. “”

•Rapid response in emergencies: being told to come straight in, short wait to be seen, clear step-by-step explanations during examination, and treatment given (injection + medicine) with quick improvement reported.
•Behavioural handling/support: weekly “confidence clinic” sessions credited with helping a dog that previously couldn’t be handled by vets.
•Staff communication and reassurance: vets explaining exams patiently and helping anxious owners feel at ease; reception praised for making pets and owners feel welcome.
•Cost and service disagreements: one owner reports medication priced “40% higher” than other vets and describes poor customer service, while another describes an emergency visit plus medication as “reasonable.”

Reviews for Glenbrae Veterinary Clinic

Note: Showing the 5 most recent Google reviews out of 135 we track in total. Recent reviews may not be representative of overall sentiment.

Nataliya Vasylieva

2 months ago

I love this vet practice because of many reasons: I appreciate the attitude of staff to my pets. I have a dog and a cat and each of them requires a special approach (the cat doesn’t like humans, the dog doesn’t like dogs 🤪) which they get in Muirhead Glenbrae Veterinary Clinic. I love sense of humour and support in the clinic. Because there are several more Glenbrae vet clinics in Glasgow, if there is a need to do ultrasound or some other demanding tests or treatments, we can go to other branches (it’s a bit a way to go but is worth it). Finally, the pet plans are very helpful, especially when I have an old dog that sometimes requires frequent visits to the vets.

Pauline Davis

May Ng

3 weeks ago

Yesterday, my dog’s hind legs suddenly paralysed so required an emergency consultation. I rang the emergency line and was told to pop in to the clinic immediately and my dog got examined by the vet in about 10 minutes. The vet explained patiently to us every step of the examination and finally found the cause. My dog was given a jab and some medicine and his legs are now back to normal. The vet was professional and gave my dog all necessary checks from head to paws - can’t thank her enough. My special thanks to the receptionist (I forgot to ask her name), she’s always been very warm, welcoming and professional, she’ll go above and beyond to make us and my dog feel welcomed - nothing seems too much trouble for her. She’s definitely an asset to the clinic! And for an emergency consultation plus the medication, the fee we paid was reasonable. Highly recommended!

3 months ago

Fiona Hughes

4 months ago

I took my dog Chester to the confidence clinic at Glenbrae because he is very nervous and was not letting vets touch him . The clinic was fantastic and all the staff were lovely and reassuring . Arlene who took the confidence clinic achieved more than I thought was possible with Chester and made the clinic an enjoyable experience . Chester and I will miss going in each week to see her .

a month ago

Morag McDonach

Provided shockingly poor customer service. Pricing on their medication 40% higher than other vets. I would caution you to avoid as likelihood of being ripped off extremely high.

Margaret Skeith

This was my first visit.i was given a lovely welcome by lynn as was my dog.the staff were lovely. I was very anxious but Josh (the vet)was clearly professional and able to put my mind at ease.he was caring and handled my dog beautifully .Thank you so much.

Rebecca Dickson

Been here for almost 3 years, also have another family pet at the Bishopbriggs branch for about 16 years. Good vets, staff and sound advice and they genuinely care - not just after the money. Very passionate lovely people.

Emily Hodkinson

Arrived in the morning with no appointment as my GSD had taken ill in the early hours and the receptionist and vet could not have been better. Considerate, knowledgable and I felt very comfortable knowing my dog was in good hands. Thank you!