Dog & Cat Vets in Dumbarton

## Summary Vets for Pets is part of the Vets4Pets group and this branch has been operating since 2014. The clinic is set up as a small-animal practice with on-site facilities such as an in-house laboratory, operating theatre, hospital ward and isolation unit, alongside diagnostic imaging (X-ray and ultrasound). The website also states emergency cover is provided when the clinic is closed. In the latest reviews, owners describe help with a range of problems (injured paw, swallowed bone, phantom pregnancy, ear infections) and also mention end-of-life care, including a home visit described as calm and peaceful. Pricing is a recurring point of tension: multiple reviewers say medication/prescription costs feel high, including one example where ear drops were said to cost around a third of the clinic price online. There is also a serious negative account alleging a missed diagnosis with a £170 bill shortly before a dog died. ## Services - Small-animal practice (stated on the clinic website). - Emergency cover when the clinic is closed (website statement). - Diagnostics and monitoring (website): in-house laboratory, biochemistry, haematology, blood pressure monitoring. - Imaging (website): X-ray and ultrasound. - Surgery and inpatient care facilities (website): operating theatre, hospital ward, isolation unit. - Dentistry (website). - Nurse clinic (website). - Microchipping (website). - Acupuncture (website). - Issues specifically mentioned in reviews: - Ear infections and ear-drop prescriptions - Injured paw - Swallowed bone - Phantom pregnancy - End-of-life care, including a home visit for euthanasia - One reviewer mentions access to an “exotics vet” for a parrot ## Pricing - One reviewer reports spending **£170** at a visit they felt failed to diagnose their dog (review). - Several reviewers describe the practice as expensive, particularly for **medications/prescriptions**: - Ear drops were described as costing **about 3x** what the same product costs online (review). ## People - **Zoe (vet)**: praised in a review for being “honest” and “professional” with “compassion and empathy” during euthanasia of an elderly dog. - **Stuart and Emna**: named in a review for conducting an end-of-life home visit and making the experience “very peaceful.” - Multiple reviewers mention being seen by **different vets** over time and still experiencing consistent care, including patience with questions and willingness to discuss medication sensitivities (e.g., concerns about steroid/allergy reactions) and vaccination choices (Lepto2 vs Lepto4). ## Reviews **4.8 stars from 337 reviews.** Themes below are drawn from the latest written reviews available to us. - **Consistent praise for day-to-day consultations across different vets**, including owners bringing dogs in for ear infections, injuries, and concerns like a swallowed bone or phantom pregnancy. - **End-of-life care stands out in several accounts**, including a home visit and a separate review praising a vet’s honesty and empathy during euthanasia. - **Cost and medication markups are a repeat complaint**, with examples focused on prescription pricing (e.g., ear drops reportedly much cheaper online) and comments that this is the most expensive clinic some owners have used. - **A serious negative experience is reported**: one reviewer alleges a missed diagnosis and says their dog died hours after the visit, alongside a stated spend of £170.

## Summary Glenbrae Veterinary Clinic is a long-established practice (reviewers mention using it for 25–30+ years) and is listed as a veterinary nurse training facility. The clinic also offers 24/7 access to an online vet through its Pet Health Club Plus plan (as described on its website). Recent reviews most often highlight staff taking time to explain care and work patiently with anxious pets (including a large, nervous dog who initially wouldn’t enter the building but has since attended twice), alongside one brief 1‑star review that provides no details. A minority view mentions fees being “on the high side,” while another reviewer specifically notes “no hidden costs.” ## Services - General veterinary consultations and ongoing care (owners describe long-term treatment plans and continuing care after transferring records from a previous vet). - Support for anxious or reluctant dogs during visits (patience and gradual progress getting a nervous dog comfortable entering/attending). - 24/7 online vet access via the clinic’s Pet Health Club Plus plan (website-stated). - Veterinary nurse training facility (structured clinic data). ## Reviews **4.8 stars from 170 reviews.** Themes below are drawn from the latest written reviews available to us. - Clear explanations during appointments: owners mention staff “explaining everything as they go along” and giving them the time needed. - Handling nervous pets with patience: one owner describes a large, very anxious dog progressing from refusing to come inside to attending twice and improving in health. - Continuity/long-term trust: multiple reviewers mention decades of using the practice, including through an ownership change. - Costs: one reviewer says charges are high; another reports “no hidden costs.” - A recent 1‑star review (“Sadly”) contains no detail, so the reason for dissatisfaction isn’t clear from the text provided.