
Note: Showing the 5 most recent Google reviews out of 1549 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
Unfortunate circumstances as we brought our deceased wee cat in at around 12:45am...but stuff absolutely brilliant, kind , helpful and very professional. Many thanks to this excellent facility. Glad you were there when we needed you.
2 weeks ago
My pet was in serious pain and suffering and all I kept getting is we can't help. We're not taking new people and go to another vets. My pet was left suffering while they were unsympathetic while I was having a panic attack and trying everything to get him help. DO NOT RECOMMEND. THEY WILL TURN YOU AWAY.! no such thing as sympathy with these people.
2 months ago
We used the PDSA Edinburgh for a span of 3 months when my cat was poorly. Every single member of reception staff and vet we dealt with was compassionate, friendly, and helpful. Sadly for us the outcome was having to put our almost 15 year old cat to sleep as there was just no more that could be done to help her and on the day when we got there I asked at reception if we would be waiting long as the reason we were there was for etherisation, she was very empathetic and took my cat to get pre prep'd and we were quickly moved into a little side room and the vets were so kind and caring and treated my cat and my family with the utmost respect and care during the difficult time. I cannot fault anyone in the practice as I had no bad experience. The wait time can be particularly lengthy but that is to be expected with the strain they are all under being the only practice serving Edinburgh and the Lothians so we didn't mind too much and planned ahead for each visit. I cannot thank them enough for everything they done for us :)
4 months ago
I always leave a donation, even though my pet is main animal on my registration. I have two cats also. Staff and vets are excellent, friendly and great with my animals. Please leave a donation at your visit
5 months ago
Helped us so many times with my cat and dog. Went there couple of days ago for my dog's broken claw. There was a little wait but you can't blame them they are quite busy and when we got called in the vet was very nice and fixed my dog up. Gave them a donation as well ☺️
