Mintlaw Vet Surgery

Mintlaw Vet Surgery, located in Mintlaw, Dunbartonshire, Scotland, is a well-regarded veterinary clinic that also functions as a Veterinary Nurse Training facility. With a commendable Google Maps rating of 4.7 stars based on 199 reviews, the clinic is notably popular, indicating reliability in its services.

Customer reviews predominantly highlight the clinic's friendly atmosphere and knowledgeable staff. According to Linda Innes, her dogs enjoy visiting the clinic, and Ellierose 160, a new client, has been impressed with the care and urgency provided for their kitten. These positive experiences highlight the clinic's commitment to client satisfaction and animal care.

However, there are some concerns. Lisa Smith expressed dissatisfaction with a visit for her dog's broken leg, noting an emphasis on costs and upselling of treatments, which she felt compromised animal welfare. Cathrine Phillips also shared a mixed review, reminiscing about better experiences in the past but criticizing the current administrative approach, particularly after the departure of a staff member named Connie. She mentioned a lack of compassion from one individual, which she felt tarnished the clinic's reputation.

On the other hand, Kristy Cooper praised the clinic for its fantastic team and supportive environment, especially beneficial for first-time dog owners. The clinic's facilities, including ample parking and open spaces, were also appreciated.

Overall, Mintlaw Vet Surgery is well-regarded for its caring staff and quality service, although there are some administrative aspects that could benefit from review to ensure consistent client satisfaction.