Mintlaw Vet Surgery – Vets in Mintlaw
Clinic Overview
- Many recent reviewers describe a welcoming, caring practice, with praise for friendly service from booking through to payment and for pets being handled calmly and kindly. - Owners particularly value patience with nervous or more challenging pets, and several say they felt listened to, reassured, and given clear explanations. - Cost remains the main negative theme: some reviewers describe charges as high, including one complaint about a very short consultation, while another reviewer praised the practice for being open about itemised bills.
Services
- •Routine and preventative care: vaccinations and follow-up doses are part of the clinic’s regular work, with one owner specifically praising a calm and efficient booster appointment for their cat.
- •General care for cats, dogs, and younger pets: reviews mention care for kittens, support for first-time owners, and patient handling for dogs that may need extra time and space during visits.
- •Diagnostics and treatment planning: owner feedback refers to injury assessment, blood testing, and work-ups for pets with undiagnosed illness, alongside clear explanations and staff answering questions.
- •Procedures, dental work, and overnight care: dental treatment is specifically mentioned in reviews, and the practice can keep pets in overnight when needed.
- •End-of-life and appointment support: euthanasia is mentioned in feedback about a serious cat case, and one owner also noted a small sanitary trim being done during a vaccination visit.
Pricing
No published pricing information is currently available for this clinic.
People
- •Joanne: praised for being firm but gentle with a cat, giving a vaccination efficiently and painlessly, and helping with a small sanitary trim during the same visit.
- •Ashley: named in a serious complaint relating to an overnight stay for a cat.
- •Connie: mentioned by a long-term client as a former admin contact, in contrast with later payment-related communication they were unhappy with.
- •Wider team: recent reviews repeatedly describe the staff more generally as caring, patient, friendly, and willing to answer questions.
Reviews
Mintlaw Vet Surgery has a 4.7-star Google rating from 233 reviews.
- •Many recent reviewers describe a welcoming, caring practice, with praise for friendly service from booking through to payment and for pets being handled calmly and kindly.
- •Owners particularly value patience with nervous or more challenging pets, and several say they felt listened to, reassured, and given clear explanations.
- •Cost remains the main negative theme: some reviewers describe charges as high, including one complaint about a very short consultation, while another reviewer praised the practice for being open about itemised bills.
- •A small number of serious negative reviews describe distressing experiences around dental treatment and an overnight case that ended in euthanasia, which keeps the overall picture mixed despite the strong rating.

