Mintlaw Vet Surgery – Vets in Mintlaw
Clinic Overview
- Many positive reviews describe the team as friendly, kind, knowledgeable, and easy to deal with, with several owners saying their pets were handled well and felt comfortable at the practice. - Routine and lower-stress visits come through particularly well, including praise for gentle vaccination handling, helpful care for a kitten, and support for first-time owners. - A number of negative reviews focus on cost and communication, including complaints about consultation charges, pressure around additional tests or treatment, and payment-related letters.
Mintlaw Vet Surgery is an IVC Evidensia practice and a veterinary nurse training facility. Its established services include routine preventative care, procedures such as dental work, inpatient or overnight care, and assessment of injuries and unwell pets. Recent feedback is mixed: many owners describe the team as friendly, gentle, and easy to deal with, while some raise concerns about costs, communication, and decision-making in more serious cases.
Services
- •Routine preventative care: vaccinations and follow-up doses are clearly part of the clinic’s day-to-day work, with one owner praising a calm, efficient booster appointment for their cat.
- •General care for cats, dogs, and younger pets: reviews mention care for kittens, support for first-time owners, and pets being handled kindly enough that some dogs are said to be relaxed about visiting.
- •Diagnostics and treatment planning: reviews refer to injury assessment, blood testing, and work-ups for pets with undiagnosed illness.
- •Procedures and dental work: dental treatment is specifically mentioned in owner feedback.
- •Inpatient and overnight care: reviews indicate the practice can keep pets in overnight when needed.
- •End-of-life care: euthanasia is mentioned in owner feedback about a serious cat case.
- •Minor hygiene support during appointments: one owner also mentions a sanitary trim being done during a vaccination visit.
Pricing
No published pricing information is currently available for this clinic.
People
- •Joanne: praised for being firm but gentle with a cat, giving a vaccination efficiently and painlessly, and helping with a small sanitary trim during the same visit.
- •Ashley: named in a serious complaint relating to an overnight stay for a cat.
- •Connie: mentioned by a long-term client as a former admin contact, in contrast with later payment-related communication they were unhappy with.
Reviews
Mintlaw Vet Surgery has a 4.7-star Google rating from 205 reviews.
- •Many positive reviews describe the team as friendly, kind, knowledgeable, and easy to deal with, with several owners saying their pets were handled well and felt comfortable at the practice.
- •Routine and lower-stress visits come through particularly well, including praise for gentle vaccination handling, helpful care for a kitten, and support for first-time owners.
- •A number of negative reviews focus on cost and communication, including complaints about consultation charges, pressure around additional tests or treatment, and payment-related letters.
- •The strongest dissatisfaction appears in high-stakes cases, with individual reviews describing distressing experiences involving a broken leg consultation, an overnight stay that ended in euthanasia, and a past dental procedure.
