Companion Care (Fort Kinnaird) Ltd T/A Vets4Pets

Companion Care (Fort Kinnaird) Ltd trades as a Vets4Pets practice and the website describes it as independently owned, partnering with Pets at Home. It appears set up for in-practice diagnostics and procedures (on-site lab testing, imaging, dentistry, operating theatre and wards), and it also offers nurse clinics and health plans.

Decision-relevant specifics owners mention include

• •Sunday help for urgent illness: a reviewer describes calling on a Sunday, getting a quick call-back, and being seen the same day.
• •Low-stress handling: one vet examined a nervous dog on the floor instead of on a table, and another review mentions nurses using biscuits and reassurance for an excitable dog.
• •Clear explanations and continuity: a vet is praised for explaining what to watch for and what happens if treatment fails, and for making sure the owner’s usual vet would know what happened.
• •Pricing concerns appear in multiple recent reviews (examples: product and medication costs), alongside many long-term positive accounts of care.

Services

From the clinic website summary and reviews, services and capabilities mentioned include

• •Dentistry, including dental X-ray / dental radiography and dental equipment (dentistry is listed as a specialty on the website).
• •Diagnostic testing with an in-house laboratory (haematology, biochemistry, electrolytes) and blood pressure monitoring.
• •Imaging: digital X-ray, ultrasound, and ECG (cardiology-related diagnostics are listed).
• •Surgery and anaesthesia, with an operating theatre; ear surgery is also listed.
• •Hospitalisation facilities: hospital ward, separate cat and dog wards, plus an isolation unit/ward.
• •Preventive and routine care: microchipping, prescriptions, nutritional advice, weight clinic, and nurse clinic (nail clipping is specifically mentioned in a review).
• •Rabbit and small mammal care: rabbit medicine/testing and small mammal medicine/surgery are listed.
• •Groom Room is listed on the website.
• •Veterinary nurse training facility is stated in the provided clinic data.
• •Out-of-hours care: the website states out-of-hours services are provided by Vets Now Edinburgh.

Pricing

Only specific prices explicitly mentioned in reviews are included here (these are individual experiences, not a full price list)

• •A reviewer alleges an Indorex 500ml spray was sold for £27, and compares it to £15 elsewhere.
• •One reviewer reports £125 for a visit, plus £80 for an antibiotic.
• •Another review mentions a vet did not apply an emergency/not-registered-patient surcharge that the owner said they had been warned about (no amount stated).

People

Named staff mentioned in reviews (roles only where stated or clearly implied)

• •Justin (vet): credited with examining a nervous dog on the floor, explaining the plan and warning signs in detail, giving injections “very gently,” documenting care so the patient’s regular vet could pick up follow-on care, and choosing not to apply a surcharge in that case.
• •Georgia (nurse): described as “fantastic” with a dog during visits, including being reassuring and helpful to the owner.
• •Daniella (veterinary nurse): specifically praised for being gentle and for talking the family through the process during a cat’s euthanasia, helping keep the cat calm while the owners were grieving.
• •Stratos, Mia, Georgia: thanked (along with “everyone”) for involvement in a life-saving surgery for a pet named Lucille.
• •Reception team: mentioned positively alongside the vet in an urgent Sunday visit for being kind and supportive.

Reviews

4.4 stars from 401 reviews. The latest written reviews available to us include both detailed praise for clinical care/communication and several complaints focused on costs and waiting.

“”

• •Clear communication and considerate handling: detailed explanations of treatment and what to monitor, plus accommodating nervous pets (e.g., examining a dog on the floor; calming techniques with treats).
• •Support during difficult decisions: one owner highlights euthanasia support and gentle handling that helped keep their cat calm.
• •Surgery outcomes mentioned: a reviewer credits the team with life-saving surgery and a good recovery.
• •Cost and value disputes: multiple recent 1-star reviews allege overcharging (including specific figures for a retail parasite-control product and an antibiotic/visit), and one mentions a long wait without apology.