Glasgow Pollokshaws Vets4Pets Ltd

Glasgow Pollokshaws Vets4Pets Ltd is a Vets4Pets small‑animal practice led by practice partner Michelle Barclay. It’s an RCVS-approved veterinary nurse training practice and is certified at the general practice level under the RCVS Practice Standards Scheme. The clinic is set up for in-house diagnostics and inpatient care, with facilities including an in-house lab, digital X-ray, ultrasound, an operating theatre, isolation facilities, and separate dog/cat waiting areas and wards. In reviews, owners most often describe smooth communication (including detailed explanations on the phone) and help coordinating ongoing care and prescriptions; one reviewer alleges the business is “all about the cash,” creating a clear conflict in how fees/motives are perceived.

Services

Based on the clinic website summary, the practice offers

• •Diagnostics & monitoring: in-house laboratory work (biochemistry, haematology), blood pressure monitoring, ultrasound, digital X-ray, dental X-ray
• •Dentistry: dentistry (dental X-ray is listed as available)
• •Surgery & inpatient care: operating theatre, hospital ward, separate cat/dog wards, isolation unit
• •Preventive and routine care: microchipping, nurse clinics, weight clinic, medication and prescriptions
• •Health plans: health plans are listed (details/prices not provided in the supplied info)

Out-of-hours: When the surgery is closed, the practice provides access to an out-of-hours emergency service via Vets Now.

People

• •Michelle Barclay (Practice Partner & Veterinary Surgeon; described on the website as leading the practice). Her profile notes an interest in working up medical cases, rabbit health, and cats (as stated on the website).
• •Admin team/reception are specifically credited in reviews for
• •taking time to explain things clearly during a first phone call after another vet closed
• •coordinating prescriptions and communication when an outside consultant was involved for behavioural issues

Reviews

4.7 stars from 252 reviews. - Communication and admin coordination: reviewers mention clear explanations over the phone and strong handling of prescription/admin details, including coordination with an external behavioural consultant.

• •Positive day-to-day experience: multiple reviewers describe the team as friendly/helpful and report no issues over extended use (e.g., “past year and a half”).
• •Urgent care experience mentioned: one owner describes bringing in a puppy for routine check-ups and an emergency when the dog was “really unwell,” saying the care resulted in the pet being back home and well again.
• •Cost/values concern (minority but explicit): one reviewer (posted twice) claims the clinic is “all about the cash” and “driven by insurance,” while also stating staff are great—this contrasts with the predominantly positive service-focused comments.