Thrums Veterinary Group

Thrums Veterinary Group says it is Scotland’s largest independent veterinary group, established in 1948, and provides care for pets, farm animals and equine. The website says the group runs its own 24/7, 365 emergency and out-of-hours service rather than outsourcing it. Recent feedback for the Scone practice is very positive, with owners often highlighting friendly staff, calm handling of anxious pets, dental work and clear communication during more serious cases.

Services

• •General veterinary care for pets, with the wider group also covering farm animals and equine.
• •24/7 emergency and out-of-hours care run by Thrums’ own vets. Recent feedback describes urgent support for a dog with toxicity, including overnight care within the group and frequent progress updates.
• •Dental treatment, with recent examples including tooth extractions for cats and dental work/cleaning under sedation.
• •Surgery and follow-up care, including recent mentions of tooth removal surgery and post-op treatment after wart removal near the eye.
• •Support for nervous pets, with owners describing calm handling for anxious dogs and low-stress care for cats across repeat visits.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. In reviews, some owners still describe the practice as reasonably priced, alongside praise for the standard of care and communication.

People

• •Alex and Murray are named in reviews as part of the reception/front-of-house team and are praised for being friendly and helpful.
• •Catherine is the only vet named in recent reviews and is described positively, alongside the wider vet and vet nurse team.
• •Owners also speak well of unnamed vets for calm handling, especially with anxious dogs and cats, and for keeping them informed during treatment and recovery.

Reviews

4.9/5 stars from 234 Google reviews. Recent written feedback is overwhelmingly positive, with most reviews awarding 5 stars.

• •Friendly, professional service is the most consistent theme, with praise for both reception and clinical staff.
• •Good handling of anxious pets comes up repeatedly, including a first visit for an anxious Staffy that left the owner feeling at ease.
• •Dental and surgical care remain common reasons for visits, with recent mentions of a cat’s tooth removal, dental cleaning under sedation, and post-op care after a wart removal.
• •Communication and support during serious cases stand out too, including regular updates during overnight treatment for toxicity and compassionate support during a dog’s cancer diagnosis.