Took my dog here a few years ago to get 4 teeth out due to issues with his gums. Was told they would call me if any further work needed done..... when I picked my dog up later on in afternoon I was told they removed 22 teeth ...... I was so angry and would loved to have made that decision or ask for a second opinion before they did something so drastic. I made a complaint and they said I didnt need to pay for the procedure but my dogs no longer welcome there ....

Just wanted to compliment the care and professionalism of Dr Hannah in dealing with my dog over the past couple of days. He’d had some sort of reaction, suspected insect sting, so a very swollen face. As he was starting to cough and become distressed I later called and they fitted him in just before closing, despite this he received an excellent level of care. No improvement the next day and he seemed worse in himself so as instructed brought him in. The vet talked through a number of options should he not improve so I left feeling reassured. He’s back to his usual self today, had he worsened though I would have felt much better taking him back to such a proactive professional. Must commend the reception team in here as well, always pleasant and helpful.

Today was an incredibly hard day as we had to put down our beloved cat of almost 19 years. Hannah was kind and compassionate. We would have struggled without her empathetic, patient nature. She guided us through the process and didn't feel rushed. Thank you for your support, Hannah!

Lovely receptionists and great experience with the veterinarian who attended to Norman the chihuahua. She provided all the essential checks and administered a couple of vaccines - all whilst having a very calm and gentle demeanour which definitely put Norman at ease during his appointment 😊 Thank you!

Fantastic care from all,Vet Alison, and vet nurses especially Laura thank you he doing well and signed off now by Vet nurse Nick Drymen Rd First vets