
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Inglis Vets Inverkeithing, located in the town of Inverkeithing, is a highly-rated veterinary clinic known for its exceptional service and compassionate care for pets. The clinic boasts an impressive 4.9-star rating from 141 reviews on Google Maps, indicating a high level of customer satisfaction. This strong rating, supported by a significant number of reviews, underscores the reliability of the clinic's services.
Customer feedback highlights the clinic's welcoming atmosphere and the professionalism of its staff. Reviewers consistently praise the friendly and helpful nature of the staff, from receptionists to veterinary nurses and doctors. One reviewer, James Kemp, describes the staff as providing a "real warm welcome" and being "always happy to help with any queries." Similarly, Aiste Gu commends the clinic for its excellent service and friendly staff, noting the thoughtful gesture of receiving a postcard after a procedure.
Despite these positive reviews, one customer mentioned a challenge with the clinic's insurance claim process, noting charges for claims and a lack of direct communication with insurance companies. This feedback suggests an area for potential improvement in administrative procedures.
Long-term customers express strong loyalty, with Natalie Harrison and Karen Johnston both recommending the clinic for its high standards of care, professionalism, and dedication to pet welfare. Johnston, a client for over ten years, particularly appreciates the safe, clean environment and the staff's thoughtful gestures towards pets.
Overall, Inglis Vets Inverkeithing stands out as a trusted and compassionate veterinary clinic, with a commitment to high-quality pet care and customer service.
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Note: Showing the 5 most recent Google reviews out of 141 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Love the staff , real warm welcome when you arrive. Always happy to help with any queries
7 months ago
Excellent service, friendly staff, they even sent us a post card after procedure.
a year ago
I might have been spoilt by previous vets before, but these guys are not helpful in claiming back fees from my insurance. I was used to my insurance covering the entire payment of a visit or treatment and then send me the outstanding bill. Unfortunately this practice apparently charges fees for claims (only found out because I called) and does not communicate with the insurance company.
3 years ago
Always helpful and full of friendly advice for any problems. Inglis vets has cared for my pets past & present with the utmost care & compassion. I can honestly say that every staff member, from receptionist to the vet nurses to vets themselves are fantastic, highly professional and work to the best standards under often difficult circumstances. I would struggle to trust anyone else with my pets as I cannot fault their service over the past 7 or 8 years of using them, from routine vaccination and health checks to their outstanding palliative care of my previous beloved rescue dog. Highly recommend.
4 years ago
Super friendly staff, safe environment, super clean. The vet we saw was absolutely brilliant with my dog. Even gave her a biscuit. The receptionist also gave her a biscuit. 😁 I highly recommend Inglis. Been with them for over ten years and wouldn’t go anywhere else with my Fur-Baby.
