The vet that we saw was very good and took our dog straight away once we arrived. She was thorough with her examination. No issue's with that side of it. What I will say is the fee that is charged before anyone even looks at your pet is absolutely ridiculous, poor animals are going to suffer as a result of these charges as many people won't be able to afford it. I find it totally disgusting that these big companies that have taken over vet practices and increased the prices, making profit on animals being unwell and pet owners struggling to pay. Pet insurance is a total scam too. What happened to good old veterinary practices that were there for the welfare of the animal, not out to make as much money as possible out of them. So this is why my score is so low. Not a reflection on the person we saw as she doesn't make the prices up.

Amazing team helped us this weekend. Everyone was so friendly, professional and reassuring after our dog managed to eat chocolate. They saw us straight away and were so good with her. Definitely recommend Vets Now Kirkcaldy!

We had a scare this morning in the early hours with our 3 year old cat. My first thought was to google an emergency vet to get some advice. We were met with great empathy, kindness and great advice. So thankful for the wonderful lady who answered the phone and reassured us that our cat sounded fine and to keep an eye on her. Thank you for the great service! Really appreciated.

I really appreciated the full level of support from Vets Now when my dog injured his toe. From the phone call right to the next steps for handling the insurance, the process was smooth and efficient, and the vets were wonderful and made sure my pet was looked after and I was kept informed throughout the process. The receptionist even greeted me at the door and knew to expect me and when, so internal communication is excellent. I very much appreciated the level and quality of service.

From the moment my cat was transferred from St Clair Vet to Vet Now. They were nothing short of amazing. The attention and care they gave my cat, who has a life threatening infection, was honestly amazing. Thank you to the reception team who took so many calls from me and to the vets Nicola, Ellie and Alyon who demonstrated extreme professionalism, kindness and genuine compassion for a very uncertain and sensitive situation. We really are very grateful for everything you did for Steve. Thank you, from the bottom of our hearts.