
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Provost Veterinary Group, located in Ladybank, is a well-regarded veterinary clinic known for its compassionate care and professional service. Garnering an impressive 4.8-star rating from 74 reviews on Google, the clinic is highly praised by its clientele. The facility is noted for its clean environment and welcoming staff, which contributes to the overall positive experience for both pets and their owners.
The clinic specializes in veterinary care and also functions as a veterinary nurse training facility, highlighting its commitment to educational excellence and professional development in the field. Many reviewers appreciate the separate areas for cats and dogs, which help to reduce stress for more anxious pets. This thoughtful design choice is frequently highlighted in reviews, particularly by pet owners with nervous or skittish animals.
Customer feedback overwhelmingly praises the caring and attentive nature of the veterinary team. For example, Molly's review commends the vet for their excellent care of a nervous dog, while Jana Milne appreciates the extra efforts made by the team to accommodate her dog's travel anxiety. Such individualized care underscores the clinic's dedication to patient-centered service.
However, it is important to note a contrasting review by Emma Springett, who criticized the clinic for its pricing, specifically citing a significant markup on insulin. This review points to a potential area of concern regarding cost transparency and affordability.
Overall, Provost Veterinary Group is a highly recommended practice, particularly for those seeking a compassionate and dedicated team. While the majority of feedback is positive, prospective clients may wish to inquire directly about pricing to ensure it aligns with their expectations.
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 74 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Vet was excellent very caring and good with a very nervous dog. Practice was very clean and staff welcoming.
5 months ago
I would recommend Provost vets. I mostly go to the Ladybank branch. Always lovely and friendly, good to my cat. I really like the separate areas for cats and dogs, my cat is quite skittish and stresses easily.
10 months ago
Lovely and caring team. They were the only one vet around, who went the extra mile and helped us when we needed to form a plan to help our dog being examined but would not travel in the car. Now he can, and we can visit the practice, they take time, ask a question before they proceed, which makes the whole process quicker and easier on everyone, while still maintain gentle and proffesional approach to the animal. Thank you. You are amazing
a year ago
We are new to the area and have visited Provost Vets twice with our cat Charlie and on both occasions we've found it a great practice. We've been given quick appointments and the receptionists are very welcoming. The vets have been very caring and gentle with Charlie who is very timid. They managed her treatment in a very knowledgeable and effective way. We would have no hesitation in recommending this vet practice.
2 years ago
This vet is so insanely expensive that they should be ashamed of themselves. They charge £87 for a bottle of insulin, exactly the same bottle that I get at my current vets for £33. How can you justify such a huge mark up? It's just ripping people off knowing they have to pay it to keep their animal alive. Absolutely disgusting. The staff might be great, but that's no use when you're pricing people out.
