Provost Veterinary Group – Vets in St. Andrews
Clinic Overview
- Recent feedback is very positive overall, with repeated praise for kind, compassionate staff and vets who listen, explain clearly and make owners feel supported. - Owners describe good handling of anxious or stressed animals, including a nervous rescue dog, a dog that feels safe at the practice, and a stressed dog where the vet chose not to continue a procedure until another visit. - Several reviews highlight urgent help, including care for a seriously unwell dog, emergency attention for a visiting dog not registered with the practice, and treatment that sometimes included close monitoring or overnight stays.
Services
- •Routine and preventative care: General check-ups, vaccinations and inoculations are part of the practice’s everyday work, including care for puppies and kittens.
- •Urgent appointments and emergency help: Owners describe being fitted in quickly for urgent problems such as sudden illness and suspected poisoning or ingestion cases, including pets not registered with the practice and pets visiting St Andrews.
- •Monitoring, treatment and inpatient care: Reviews mention close monitoring after ingestion concerns, medical treatment for ongoing issues, and overnight stays when needed.
- •Surgery and follow-up care: Neutering and spaying are mentioned in owner feedback, with dates being arranged for kittens.
- •Skin and allergy support: One owner mentions advice for a dog with a skin allergy and being able to buy a sensitive-skin shampoo through the practice.
- •Additional support options: The clinic lists Pet Health Club® Plus and Video Vet on its website.
- •Out-of-hours arrangements and training: Emergencies outside normal hours are referred to Vets Now, and the clinic is also listed as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Cheryl: Mentioned by name in owner feedback as the vet who registered and inoculated two kittens, arranged their neuter/spay date, discussed Petplan, and checked over a small dog that was feeling unwell.
- •Unnamed vet described as “North American(?)”: Thanked by an owner for telephone help and for arranging an emergency visit after a dog swallowed suspicious fertiliser or soil.
- •Wider team: Reviews repeatedly praise the vets, nurses and reception team for being friendly, professional, reassuring and especially good with nervous or stressed pets.
Reviews
Google shows 4.7 stars from 166 reviews.
- •Recent feedback is very positive overall, with repeated praise for kind, compassionate staff and vets who listen, explain clearly and make owners feel supported.
- •Owners describe good handling of anxious or stressed animals, including a nervous rescue dog, a dog that feels safe at the practice, and a stressed dog where the vet chose not to continue a procedure until another visit.
- •Several reviews highlight urgent help, including care for a seriously unwell dog, emergency attention for a visiting dog not registered with the practice, and treatment that sometimes included close monitoring or overnight stays.
- •Day-to-day experience is also praised, with comments on the clean, welcoming building and the friendly manner of both vets and nurses.

