Highland Health Veterinary Care – Vets in Beauly
Clinic Overview
In the latest reviews available to us, owners repeatedly mention staff taking time to explain options (including a “very detailed consultation”), and one review describes ongoing support for a dog with mobility issues. There is also a sharp conflict in feedback: one reviewer reports a rude phone interaction and says they were quoted an £85 consultation fee because they hadn’t been before.
In the latest reviews available to us, owners repeatedly mention staff taking time to explain options (including a “very detailed consultation”), and one review describes ongoing support for a dog with mobility issues. There is also a sharp conflict in feedback: one reviewer reports a rude phone interaction and says they were quoted an £85 consultation fee because they hadn’t been before.
Services
From the clinic’s website summary and the information provided
- •General veterinary medicine
- •Medical and surgical services
- •Dermatology
- •Rehabilitation (one reviewer references care for a dog with mobility issues)
- •Alternative/complementary therapies, including veterinary herbal medicine
- •Veterinary nurse training facility (training site mentioned in the clinic data)
Pricing
- •£85 consultation fee: mentioned by one reviewer, who says they were told this applied because they “had not been” previously.
People
- •Dominique: mentioned by name in a review for providing a “very detailed consultation” and being described as caring and helpful.
- •Peter: one reviewer describes him as rude/abrupt on the phone, with background noise making it hard to concentrate, and alleges he didn’t consult the vet before speaking to them.
- •Practice owner (unnamed): one reviewer says the owner called them and they felt she talked over them and didn’t listen.
Reviews
Google rating: 4.3 stars from 6 reviews.
- •Multiple reviewers describe supportive, accommodating care, including staff taking time to explain what’s going on and helping owners who felt anxious.
- •Specific situations mentioned include help for a dog that fell ill during a trip, and ongoing care for a dog with mobility issues.
- •The clinic environment is described as clean, calming, and welcoming in one detailed review.
- •One recent review strongly disagrees with the above, describing poor phone manner, concerns about not speaking to a vet, and a dispute about being asked to pay £85 for a consultation because they were not an existing client.
Special Services
Animals Treated at Highland Health Veterinary Care
Animals We Treat
Companion Animals
Pricing at Highland Health Veterinary Care
Opening Hours – Highland Health Veterinary Care
Opening Hours
Hours
Reviews for Highland Health Veterinary Care
Note: Showing the 5 most recent Google reviews out of 6 we track in total. Recent reviews may not be representative of overall sentiment.
Anne Gill
a week ago
Stay well away from this vet. Peter was so rude and very obrupt, their was so much noice in the background I could not concentrate, he could have taken the phone somewhere quiater. He did not bother consultanting the vet before. Peter told me because I had not been I needed to pay £85 for a consultation My cat is not well and they don't care. This is not a holiday day 30th December its a normal working day. They did have appointments available but wanted me to pay more. I will be contacting trading standards about this. The owner called me and I told her I have now registered with another vet. She was horrible talking over me didn't listen to what I had to say.
John Wolton
4 months ago
This is a great veterinary care our lexie fell ill while we was up on holiday this week and the ladys looked after her and gave her the help she needed well recommend them if only they could be our vets down south too but thank you so much
John Wolton
2 months ago
This is a great veterinary care our lexie fell ill while we was up on holiday this week and the ladys looked after her and gave her the help she needed well recommend them if only they could be our vets down south too but thank you so much
Sophie
6 months ago
Highland Health Vets is a truly wonderful practice. From the moment you walk in, it’s clear that the whole team genuinely loves animals and is passionate about providing the best possible care. The practice itself is beautiful—clean, calming, and welcoming—which really helps during stressful visits. They’ve been looking after my dog Layla, who has been experiencing some mobility issues, and I honestly couldn’t ask for better care. The vets have been thorough, compassionate, and incredibly patient, taking the time to explain everything clearly and making sure Layla is as comfortable and stress-free as possible. What really sets this practice apart is how much they care about the owners, too. They’ve been so accommodating and understanding of my anxieties throughout this process, always offering reassurance and support when I’ve needed it most. The reception team is always friendly and helpful, and every member of staff we’ve interacted with has shown such warmth and kindness. I feel so grateful to have found Highland Health Vets, and I wouldn’t hesitate to recommend them to anyone looking for a team who truly goes above and beyond for both pets and their people.
Sophie
3 months ago
Highland Health Vets is a truly wonderful practice. From the moment you walk in, it’s clear that the whole team genuinely loves animals and is passionate about providing the best possible care. The practice itself is beautiful—clean, calming, and welcoming—which really helps during stressful visits. They’ve been looking after my dog Layla, who has been experiencing some mobility issues, and I honestly couldn’t ask for better care. The vets have been thorough, compassionate, and incredibly patient, taking the time to explain everything clearly and making sure Layla is as comfortable and stress-free as possible. What really sets this practice apart is how much they care about the owners, too. They’ve been so accommodating and understanding of my anxieties throughout this process, always offering reassurance and support when I’ve needed it most. The reception team is always friendly and helpful, and every member of staff we’ve interacted with has shown such warmth and kindness. I feel so grateful to have found Highland Health Vets, and I wouldn’t hesitate to recommend them to anyone looking for a team who truly goes above and beyond for both pets and their people.
Michael Griffiths
a year ago
The most caring, friendly and helpful Vets I've ever been to. Beauly is so lucky to have this surgery in the village. I would recommend them to everyone for the care and skill they devote to your pet member of the family.
Michael Griffiths
11 months ago
The most caring, friendly and helpful Vets I've ever been to. Beauly is so lucky to have this surgery in the village. I would recommend them to everyone for the care and skill they devote to your pet member of the family.
Samantha Langford
a year ago
What an asset to the community and beyond. Exceptional service. Thorough, honest vets with extremely caring staff. Cannot recommend highly enough.
Samantha Langford
a year ago
What an asset to the community and beyond. Exceptional service. Thorough, honest vets with extremely caring staff. Cannot recommend highly enough.
sheila cunningham
a year ago
Very detailed consultation Dominique is very caring and helpful. Thank you
