Airdrie Vets4Pets Ltd

Airdrie Vets4Pets Ltd is part of the Vets4Pets brand, and the clinic website describes it as a locally owned practice. It’s set up as a full-service small animal clinic with an in-house lab, imaging (digital X‑ray and ultrasound), a surgical theatre and separate dog/cat wards plus isolation.

From the latest reviews available to us, owners most often describe

• •Clear, detailed explanations of conditions and treatment plans (including discussing surgery risks and costs up front).
• •Proactive follow-up after procedures (e.g., a next-day phone call and multiple recheck appointments after a rabbit spay).
• •Support during end-of-life care (paw prints/fur kept as mementos and a condolence card; one reviewer says a clinician rearranged their day to enable an at-home passing despite the clinic not routinely offering home visits).
• •Being “squeezed in” when worried about a pet post-op.

There’s also a conflicting note on cost/ethos: one recent reviewer criticises the practice for charging to scan a stray cat and alleges cost inflation, while other reviewers mention transparent pricing and “reasonable” fees.

Services

Services and facilities mentioned on the clinic website include

• •Surgery & anaesthesia: operating theatre; anaesthesia; ear surgery; orthopaedics.
• •Dentistry
• •Diagnostics & monitoring: in-house laboratory testing (biochemistry, haematology, electrolytes), blood pressure monitoring, ECG, echocardiography, digital X‑ray, ultrasound.
• •Advanced/critical care capabilities: oxygen chamber, blood transfusion, isolation unit, separated dog & cat wards and isolation units.
• •Cancer care: oncology including chemotherapy & cancer treatment.
• •Preventive care: microchipping, weight clinic, nutritional advice.
• •Medication & prescriptions: on-site pharmacy; repeat prescription requests via an online form (per website text).
• •Travel documentation: pet passport / animal health certificate.
• •Bereavement support (listed on the website).

Emergency arrangements

• •The website states emergency cover is available when the clinic is closed, provided by an out-of-hours emergency vet service.

Training

• •Listed in the provided clinic data as a Veterinary Nurse Training facility.

Care examples from reviews

• •Rabbit spay with discussion of prices and risks, medication included, plus two follow-up appointments and a phone call the day after surgery.
• •Post-operative support where the clinic fit a dog in for assessment when the owner was worried after an operation.

People

• •Andrea (website): Practice Owner and Veterinary Surgeon. Her bio mentions a strong interest in surgery, with a particular soft spot for greyhounds and small pets (“wee furries”).
• •Jenny (reviews; role not specified): repeatedly singled out for explaining a dog’s condition and treatment plan clearly and for support around end-of-life wishes; one owner reports weekly visits where their dog became comfortable and excited to see her.
• •Nurses and reception team (reviews): described as welcoming, and as gentle and reassuring when handling an anxious dog during a stressful period.

Reviews

Google rating: 4.6 stars from 449 reviews. “”

• •Communication and transparency: owners mention clear explanations of treatment plans and being upfront about surgery risks and pricing (notably for a rabbit spay).
• •Aftercare and follow-up: reported next-day phone check-ins and scheduled recheck appointments; one owner also mentions being fitted in quickly when worried post-op.
• •End-of-life support: keepsakes (paw prints/fur) and a condolence card are specifically mentioned; one reviewer describes efforts to support an at-home passing despite home visits not being standard.
• •Ongoing preventive reminders: one review mentions regular contact about monthly flea/worm treatments.
• •Costs/charging policy is disputed: one recent negative review criticises charging to scan a stray cat and alleges costs have risen since Covid, while other reviews describe fees as reasonable and pricing as transparent.