Luca Veterinary Care

Luca Veterinary Care in Larkhall presents itself as an independent small-animal practice, with a clinical team offering over 30 years of veterinary experience. The practice also advertises 24/7 digital vet support through the VidiVet app. Recent feedback points to a clinic handling routine care, referrals when needed, and supportive end-of-life appointments, with mostly positive comments alongside one notable complaint about holiday closure communication and reception handling.

Services

• •Small-animal veterinary care for day-to-day health problems and routine appointments.
• •24/7 digital veterinary support through the VidiVet app.
• •Routine procedures, including cat neutering, which is specifically mentioned by a recent reviewer.
• •Assessment and referral for more complex problems, including an eye lesion that was referred to a specialist ophthalmology team with same-day follow-up.
• •Medication supply and prescriptions, although one review describes difficulty obtaining medication during a festive closure period.
• •Euthanasia and end-of-life support, with recent reviews describing thoughtful and caring handling at difficult appointments.
• •Pet plans, mentioned by a reviewer as budget friendly, though no detailed inclusions are published here.

Pricing

Available published prices indicate the clinic sits below average relative to similar practices. Reviews also include positive comments about affordable neutering and budget-friendly pet plans.

People

• •Rhona (vet) is named positively in recent reviews for gentle cat handling, cat-specific knowledge, clear explanations, and arranging a same-day ophthalmology referral.
• •Wider clinical team: recent reviewers describe the vets as friendly, helpful, caring, compassionate, and professional.
• •Reception team: feedback is mixed, with some owners praising staff for being welcoming and informative, while one reviewer reports a defensive and unhelpful interaction during a medication query.

Reviews

Google rating: 4.7 stars from 24 reviews. Recent feedback is mostly positive, with a small number of mixed experiences.

• •Care and manner with pets are a strong theme, with owners describing the team as gentle, caring, compassionate, and professional.
• •Cat care stands out in particular: one reviewer praises Rhona’s confident handling, breed-specific advice, and clear explanations, while another was very happy with a cat neutering appointment.
• •Support at difficult moments is highlighted in reviews about euthanasia, where staff are described as thoughtful and caring.
• •Communication is the main negative theme in the written reviews, with one owner reporting confusing festive closure messages, problems getting medication, and a poor reception interaction.