Luca Veterinary Care – Vets in Larkhall
Clinic Overview
Luca Veterinary Care in Larkhall presents itself as an independent small-animal practice, with a clinical team offering over 30 years of veterinary experience. The practice also offers 24/7 digital vet support through the VidiVet app. Recent feedback continues to highlight caring day-to-day treatment, cat care, referrals when needed, and thoughtful end-of-life support, alongside some concerns about reception handling and access for unregistered pets seeking urgent appointments.
Services
- •Small-animal veterinary care for routine appointments, everyday health concerns, and general check-ups for pets including cats and dogs.
- •24/7 digital veterinary support through the VidiVet app.
- •Routine procedures, including cat neutering, which has been specifically praised by a recent reviewer.
- •Assessment and referral for more complex cases, including a cat eye lesion that was referred to a specialist ophthalmology team with same-day follow-up.
- •Medication supply and prescriptions, although reviews include some criticism around medication access and communication during a festive closure period.
- •Euthanasia and end-of-life support, with reviews describing compassionate and thoughtful care at difficult appointments.
- •Pet plans, which reviewers describe as budget friendly, though detailed plan inclusions are not set out here.
Pricing
Available published prices indicate the clinic sits below average relative to similar practices. Reviews also mention affordable cat neutering and budget-friendly pet plans.
People
- •Rhona (vet) is named very positively for gentle cat handling, breed-aware advice, clear explanations, and arranging a same-day ophthalmology referral.
- •Wider clinical team reviews describe the vets as friendly, helpful, caring, compassionate, and professional.
- •Reception team feedback is mixed: some owners describe staff as welcoming and informative, while others report unhelpful or defensive handling during urgent enquiries and medication queries.
Reviews
Google rating: 4.5 stars from 32 reviews. Recent feedback is mixed overall, with many positive comments but a few clear complaints.
- •Many owners praise the clinic for being friendly, clean, calm, and reassuring, saying staff take time to help pets feel relaxed and comfortable.
- •Cat care stands out in particular, including positive comments about Rhona’s handling and knowledge, and a satisfied review for cat neutering.
- •Reviews also highlight compassionate support at difficult times, with some owners describing the team as caring and professional.
- •The main negative theme is front-desk communication and access, especially around urgent appointments for pets not already registered and earlier complaints about festive closure messaging and medication collection.
