Avondale Veterinary Group

Avondale Veterinary Group provides routine and emergency care for small animals and equine, with on-site equine facilities for hospitalisation and intensive care (including intensive care). The website also references farm work, and notes the practice has operated since 1921 from purpose-built premises opened in 2009. Reviews most often describe clear communication and flexibility around appointments (including rescheduling when a cat wouldn’t go into a carrier), plus gentle handling in sensitive situations (including end-of-life care). The practice website also states it works with Thistle Referral services as a “group partner.”

Services

• •Small animal care (website and reviews mention dogs and cats).
• •Equine services, including out-of-hours emergency care for equine (website).
• •On-site equine hospitalisation and intensive care facilities (website).
• •Out-of-hours emergency services for small animals (website).
• •Acupuncture (website).
• •Behaviour support (website).
• •Cardiology (website).
• •Dental (website).
• •Worming (website).
• •Pre-purchase examinations (listed under services on the website; typically relevant to equine).
• •Preventive care items specifically mentioned in reviews: kennel cough vaccination, worming tablets, and tick/flea treatment.

People

• •Miss Lilly Diamond (vet): specifically thanked for compassionate end-of-life support, described as making a difficult goodbye “gentle and respectful.”
• •Charlotte (practice nurse): praised for support and advice regarding a dog’s wellbeing and health.
• •Nick: thanked for being gentle with a cat that had a history of neglect; also mentioned alongside the wider team for compassionate treatment.

Reviews

4.7 stars from 428 reviews. “”

• •Kindness in difficult moments: one review highlights careful, respectful handling of euthanasia/end-of-life care.
• •Clear explanations and advice: owners mention vets explaining things “in detail” and nurses giving supportive health guidance.
• •Gentle handling and patience with anxious pets: one owner notes the team was understanding about rearranging appointments because their cat was too nervous to get into a carrier.
• •Convenience and communication: online booking is described as “easy and simple,” and communication as good when owners need to get in touch.
• •Clean environment: reception and consultation rooms are described as “spotlessly clean.”