Ben Nevis Vets – Vets in Caol
Clinic Overview
Ben Nevis Vets describes itself as a family-owned, independent practice. From the latest reviews available, it appears set up for urgent same-day problems and supportive decision-making, with examples including pets being seen immediately as emergencies and cases where staff fully explained end-of-life decisions. Owners also mention follow-up after urgent care (a vet called the next evening to check on a dog) and at least one instance of helping a wild bird (baby seagull with a broken wing) with no charge.
Services
- •Emergency/urgent appointments: reviewers describe being seen “straight away” for an emergency (reaction after eating a crayon) and being seen immediately on a Sunday when a dog became suddenly unwell.
- •Out-of-hours vet care: one review describes being taken to an “out of hours vets” and being seen at short notice (the review names Ben Nevis Vets in the context of this visit, but does not explain the exact out-of-hours arrangement).
- •Euthanasia and end-of-life care: one owner reports their Labrador was put to sleep, with the process described as fully explained and compassionate.
- •Wildlife/stray assistance (as reported): one reviewer says the team helped a baby seagull with a broken wing.
People
- •Sheila (role not stated): mentioned as giving phone advice before an emergency visit for a dog that reacted badly after eating a crayon.
- •Doug (vet): credited with caring for a dog during an urgent/out-of-hours visit and calling the following evening to check on the dog’s condition.
- •Unidentified female vet (described as “a lovely young lady”): credited with seeing an elderly dog immediately on a Sunday and providing treatment that led to recovery by the next morning (according to the owner).
Reviews
5.0 stars from 95 reviews. - Fast access for urgent problems: multiple owners describe being seen immediately or at very short notice, including on a Sunday.
- •Clear explanations during difficult decisions: one owner highlights that euthanasia was handled professionally and everything was explained.
- •Follow-up after care: a vet phoned the next evening to check how a dog was doing after an urgent visit.
- •Help beyond typical pet appointments: one review reports assistance for an injured baby seagull and says there was no charge.
- •Low-pressure communication: one owner contrasts them with other vets, saying they were informative and not “demanding.”
Location
Caol Shopping Centre, Glenloy St, Caol, Fort William PH33 7DR, UK
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Animals Treated at Ben Nevis Vets
Animals We Treat
Companion Animals
Farm Animals
Pricing at Ben Nevis Vets
Opening Hours – Ben Nevis Vets
Opening Hours
Hours
Reviews for Ben Nevis Vets
Note: Showing the 5 most recent Google reviews out of 95 we track in total. Recent reviews may not be representative of overall sentiment.
Allen Clement
3 weeks ago
Sadly our old Labrador took ill while we were on holiday and had to be put to sleep. I’ve got to say Ben Nevis Vets were brilliant from start to finish. Everything was fully explained, professional and carried out with genuine compassion. I couldn’t recommend them highly enough.
Karen Johnston
a month ago
Thankyou to everyone who helped my wee Nala today who ate a crayon and took quite a bad reaction to it. From the min I phoned Sheila(who is great with advice) to taking nala in was only about 10 mins, she was seen straight away as an emergency. The staff and vet were amazing and so caring. Thankyou.
Karen Johnston
3 months ago
Thankyou to everyone who helped my wee Nala today who ate a crayon and took quite a bad reaction to it. From the min I phoned Sheila(who is great with advice) to taking nala in was only about 10 mins, she was seen straight away as an emergency. The staff and vet were amazing and so caring. Thankyou.
Björn Weiner
4 months ago
Kathryn
2 months ago
We had to take our girl to the out of hours vets whilst on holiday. The vet we saw was brilliant and he was so good with our girl. Thank you so much for seeing us at such short notice. We would highly recommend. Update from previous post. Doug, the vet who took care of our girl, very kindly called the following evening to check how she was doing, which was so lovely. What an absolute gentleman. Thank you so much.
Kathryn
5 months ago
We had to take our girl to the out of hours vets whilst on holiday. The vet we saw was brilliant and he was so good with our girl. Thank you so much for seeing us at such short notice. We would highly recommend. Update from previous post. Doug, the vet who took care of our girl, very kindly called the following evening to check how she was doing, which was so lovely. What an absolute gentleman. Thank you so much.
mark macgregor
2 months ago
Owners are amazing and friendly. They are very informative and are not really demanding like other vets I have used. They are so pleased to see you and have gone that extra mile for myself and others in our family with their services Thanks for everything
mark macgregor
5 months ago
Owners are amazing and friendly. They are very informative and are not really demanding like other vets I have used. They are so pleased to see you and have gone that extra mile for myself and others in our family with their services Thanks for everything
karen bell
3 months ago
Excellent team of vets and staff. Helped today with a baby seagull with a broken wing. No fuss, no bother, no charge. Fantastic team who clearly care about all animals and are happy to give up their time and resources with no though of profit. Speaks volumes! Thank you Ben Nevis vets - mych appreciated
Dorinda Warwick
6 months ago
Our wee elderly dog was really poorly on Easter Sunday while we were staying in the area for a short break . We contacted Ben Nevis vets who saw us immediately. A really caring friendly vet saw Teddy and treated him. By the next morning, he was fully recovered. Can't thank the vet enough, (sorry I can't remember her name but she was a lovely young lady from Brighton), I was in such a state. Definitely recommend this practice ❤️🐕
