Ben Nevis Vets

- Most recent feedback is very positive about the team's manner, with owners describing staff as friendly, welcoming, reassuring, and genuinely caring. - Fast help for urgent problems remains a strong theme, including same-day emergencies, short-notice appointments, and out-of-hours care while owners were away on holiday. - End-of-life care stands out in several reviews, with owners praising the kindness shown during euthanasia and the thoughtful condolence card sent afterwards.

Services

•Urgent, emergency, and short-notice care: owners describe pets being seen very quickly for urgent problems, including a dog that reacted badly after eating a crayon, a Saturday emergency for an elderly border collie, and out-of-hours help for a dog that became suddenly unwell while the family was on holiday. One recent reviewer noted that regular weekend opening is limited, although emergencies could still be seen.
•Consultations and diagnostics: recent examples include phone advice before an appointment, a fine needle aspiration of a dog's lump with immediate analysis, and care for older cats with thyroid and heart issues.
•Surgery and follow-up treatment: reviews mention several visits during a week of treatment for an older dog, plus surgical removal of an injured cat's eye, with recovery described as going well.
•Euthanasia and end-of-life care: several owners describe compassionate support when pets had to be put to sleep, with the process clearly explained and handled professionally. Personal touches, including a condolence card signed by the team with poppy seeds enclosed, were especially appreciated.
•Other animal care mentioned by clients: reviewers also mention treatment for kittens and help for an injured baby seagull.

Pricing

No published pricing information is currently available for this clinic.

People

•Doug (vet): repeatedly praised for compassionate care, including urgent treatment, follow-up contact after an out-of-hours visit, and support during euthanasia.
•Sheila (role not stated): mentioned positively for helpful phone advice before an emergency appointment.
•Teddy (role not stated): named positively by earlier reviewers.
•Unnamed vets and reception team: a young female vet was praised for being reassuring and carrying out immediate lump testing, another unnamed vet was commended for seeing an elderly dog straight away on a Sunday, and an unnamed surgeon was praised for a cat's eye operation. Reviewers also mention a friendly receptionist who arranged an appointment quickly.

Reviews

Google reviews: 4.9/5 from 112 reviews.

•Most recent feedback is very positive about the team's manner, with owners describing staff as friendly, welcoming, reassuring, and genuinely caring.
•Fast help for urgent problems remains a strong theme, including same-day emergencies, short-notice appointments, and out-of-hours care while owners were away on holiday.
•End-of-life care stands out in several reviews, with owners praising the kindness shown during euthanasia and the thoughtful condolence card sent afterwards.
•Clinical care and communication are also praised, with reviews mentioning clear explanations, helpful telephone advice, immediate diagnostic testing, skilled surgery, and follow-up contact after treatment. One reviewer described surgery pricing as very reasonable, while another negative review felt money was prioritised over welfare.

Reviews for Ben Nevis Vets

Note: Showing the 10 most recent Google reviews out of 112 we track in total. Recent reviews may not be representative of overall sentiment.

Susan Stanley

2 weeks ago

Fredrik Molin

4 weeks ago

Great service and friendly people.

Sandra Willetts

1 month ago

Saw a young lady vet today. Very reassuring and pleasant. Did a fine needle aspiration of lump on our dog and analysis immediately as we are travelling.. Explained everything. receptionist very pleasant and friendly also and arranged an appointment quickly. Very pleased . Excellent service.

Roger Swaine

We've taken cats to this practice on a number of occasions. Two recent visits was an older cat with thyroid, and heart issues who was easily stressed and another who needed an injured eye surgically removed. Both were treated exceptionally well and with real compassion and concern. The surgery on the eye was done by someone with serious skills and the wound is healing well. The price for the surgery was very reasonable and was similar to what we paid for the same 15 years ago at a different practice! They deal well with emergencies and their over-the-phone advice is excellent. The only downside really is their lack of weekend opening hours although emergencies can still be taken (at a higher visitation rate).

CMc

Totally money oriented! More interested in money than the welfare of my pet 😔

Julia Lutsenko

7 months ago

Friendly and caring team, true professionals who genuinely love animals. Very attentive, compassionate, and always ready to help. We feel completely confident leaving our pet in their hands. Highly recommended.

Jane HAMILTON

Cannot praise this vets highly enough. We recently had to have our old dog Tia put to sleep and we were treated with such kindness by the staff, especially Doug who had the task of sending Tia Over the rainbow Bridge. He was truly amazing. We also received a condolence card containing poppy seeds to plant in her memory. This card was signed by everyone at the vet, A gesture that has been highly appreciated. Thank you all. Jane and Mark

Lesley Boath

The staff are so nice and welcoming to the practice, the vet was great with our kittens and great price for everything that was done. I would recommend Ben Nevis vets for all your animals needs.

Tony Skea

8 months ago

I had to take my border collie (Jake) to Ben Nevis Veterinary practice as an emergency, on a Saturday, and 3 visits during the week. Jake was not a well dog, as he was falling over and not improving as the week went on. He was eating very little and not drinking enough. The inevitable happened , and Jake went to sleep. I have nothing but praise for Ben Nevis Vets for their professionalism and compassion for Jake, who was by my side for almost 16years. Thank you for looking after Jake so well.

Allen Clement

9 months ago

Sadly our old Labrador took ill while we were on holiday and had to be put to sleep. I’ve got to say Ben Nevis Vets were brilliant from start to finish. Everything was fully explained, professional and carried out with genuine compassion. I couldn’t recommend them highly enough.

Ben Nevis Vets – Vets in Caol

Clinic Overview

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Animals Treated at Ben Nevis Vets

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