Ben Nevis Vets – Vets in Caol
Clinic Overview
Ben Nevis Vets describes itself as a family-owned, independent practice. From the latest reviews available, it appears set up for urgent same-day problems and supportive decision-making, with examples including pets being seen immediately as emergencies and cases where staff fully explained end-of-life decisions. Owners also mention follow-up after urgent care (a vet called the next evening to check on a dog) and at least one instance of helping a wild bird (baby seagull with a broken wing) with no charge.
Services
- •Emergency/urgent appointments: reviewers describe being seen “straight away” for an emergency (reaction after eating a crayon) and being seen immediately on a Sunday when a dog became suddenly unwell.
- •Out-of-hours vet care: one review describes being taken to an “out of hours vets” and being seen at short notice (the review names Ben Nevis Vets in the context of this visit, but does not explain the exact out-of-hours arrangement).
- •Euthanasia and end-of-life care: one owner reports their Labrador was put to sleep, with the process described as fully explained and compassionate.
- •Wildlife/stray assistance (as reported): one reviewer says the team helped a baby seagull with a broken wing.
People
- •Sheila (role not stated): mentioned as giving phone advice before an emergency visit for a dog that reacted badly after eating a crayon.
- •Doug (vet): credited with caring for a dog during an urgent/out-of-hours visit and calling the following evening to check on the dog’s condition.
- •Unidentified female vet (described as “a lovely young lady”): credited with seeing an elderly dog immediately on a Sunday and providing treatment that led to recovery by the next morning (according to the owner).
Reviews
5.0 stars from 95 reviews. - Fast access for urgent problems: multiple owners describe being seen immediately or at very short notice, including on a Sunday.
- •Clear explanations during difficult decisions: one owner highlights that euthanasia was handled professionally and everything was explained.
- •Follow-up after care: a vet phoned the next evening to check how a dog was doing after an urgent visit.
- •Help beyond typical pet appointments: one review reports assistance for an injured baby seagull and says there was no charge.
- •Low-pressure communication: one owner contrasts them with other vets, saying they were informative and not “demanding.”
Location
Caol Shopping Centre, Glenloy St, Caol, Fort William PH33 7DR, UK
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Animals Treated at Ben Nevis Vets
Animals We Treat
Companion Animals
Farm Animals
Pricing at Ben Nevis Vets
Opening Hours – Ben Nevis Vets
Opening Hours
Hours
Reviews for Ben Nevis Vets
Note: Showing the 5 most recent Google reviews out of 99 we track in total. Recent reviews may not be representative of overall sentiment.
Julia Lutsenko
4 weeks ago
Friendly and caring team, true professionals who genuinely love animals. Very attentive, compassionate, and always ready to help. We feel completely confident leaving our pet in their hands. Highly recommended.
Jane HAMILTON
a month ago
Cannot praise this vets highly enough. We recently had to have our old dog Tia put to sleep and we were treated with such kindness by the staff, especially Doug who had the task of sending Tia Over the rainbow Bridge. He was truly amazing. We also received a condolence card containing poppy seeds to plant in her memory. This card was signed by everyone at the vet, A gesture that has been highly appreciated. Thank you all. Jane and Mark
Lesley Boath
a month ago
The staff are so nice and welcoming to the practice, the vet was great with our kittens and great price for everything that was done. I would recommend Ben Nevis vets for all your animals needs.
Tony Skea
a month ago
I had to take my border collie (Jake) to Ben Nevis Veterinary practice as an emergency, on a Saturday, and 3 visits during the week. Jake was not a well dog, as he was falling over and not improving as the week went on. He was eating very little and not drinking enough. The inevitable happened , and Jake went to sleep. I have nothing but praise for Ben Nevis Vets for their professionalism and compassion for Jake, who was by my side for almost 16years. Thank you for looking after Jake so well.
Allen Clement
3 weeks ago
Sadly our old Labrador took ill while we were on holiday and had to be put to sleep. I’ve got to say Ben Nevis Vets were brilliant from start to finish. Everything was fully explained, professional and carried out with genuine compassion. I couldn’t recommend them highly enough.
Karen Johnston
3 months ago
Thankyou to everyone who helped my wee Nala today who ate a crayon and took quite a bad reaction to it. From the min I phoned Sheila(who is great with advice) to taking nala in was only about 10 mins, she was seen straight away as an emergency. The staff and vet were amazing and so caring. Thankyou.
Karen Johnston
a month ago
Thankyou to everyone who helped my wee Nala today who ate a crayon and took quite a bad reaction to it. From the min I phoned Sheila(who is great with advice) to taking nala in was only about 10 mins, she was seen straight away as an emergency. The staff and vet were amazing and so caring. Thankyou.
Björn Weiner
4 months ago
Kathryn
5 months ago
We had to take our girl to the out of hours vets whilst on holiday. The vet we saw was brilliant and he was so good with our girl. Thank you so much for seeing us at such short notice. We would highly recommend. Update from previous post. Doug, the vet who took care of our girl, very kindly called the following evening to check how she was doing, which was so lovely. What an absolute gentleman. Thank you so much.
Kathryn
2 months ago
We had to take our girl to the out of hours vets whilst on holiday. The vet we saw was brilliant and he was so good with our girl. Thank you so much for seeing us at such short notice. We would highly recommend. Update from previous post. Doug, the vet who took care of our girl, very kindly called the following evening to check how she was doing, which was so lovely. What an absolute gentleman. Thank you so much.
