Gordon Vets Ltd – Vets in Bonnyrigg
No Prices
No Prices Tracked
Independent
Clinic Overview
Gordon Vets Ltd appears to operate as a multi-site veterinary practice, with its website referencing “Our practices” and a Pet Health Club. The Bonnyrigg clinic is presented as handling both routine consultations and ongoing care, alongside more serious situations including surgery, hospitalisation, emergency appointments, and end-of-life care. Recent feedback continues to highlight calm, unhurried appointments, clear explanations, and kind handling of both cats and dogs.
Services
- •General consultations and ongoing care: Reviews describe appointments as unhurried, with treatment options and recovery support explained clearly. Owners mention care for cats, dogs, young puppies, and nervous pets who were handled calmly.
- •Diagnostics and treatment for common problems: Recent examples include treatment for an ear infection using an injection, ear drops, and a swab to identify the cause, as well as prompt diagnosis and treatment during an emergency puppy appointment.
- •Surgery, hospitalisation, and emergency care: Reviews mention pets being examined, operated on, and cared for over many years, with hospitalisation also referenced for more serious conditions. Recent feedback includes an urgent case where a dog was seen immediately after being hit by a car, and another owner who secured an emergency appointment overnight and was seen promptly the next day.
- •End-of-life care and preventive support: Multiple owners mention euthanasia appointments, describing the team as professional, compassionate, and supportive. The website also mentions a Pet Health Club, described as a proactive healthcare plan.
Pricing
No published pricing information is currently available for this clinic.
People
- •Stephanie (vet): Praised for being kind and calm during an urgent visit after a dog was hit by a car.
- •Phillipa (vet): Singled out for kind, caring, honest advice and a calming manner, especially with nervous cats.
- •Wider team: Owners consistently describe the staff as friendly, knowledgeable, professional, and compassionate, with clear explanations around treatment and recovery.
Reviews
Google rating: 4.9/5 from 215 reviews.
- •Recent feedback is very positive overall, with owners repeatedly describing the team as friendly, helpful, professional, and reassuring.
- •A recurring theme is unhurried, clear communication, with reviewers saying treatments and recovery support were explained well.
- •Pets are often described as being handled calmly and kindly, including relaxed cats, nervous cats, and young puppies.
- •Reviews also mention strong support in urgent and difficult situations, from emergency appointments and prompt assessments to surgery and end-of-life care. Long-term loyalty stands out in several comments, although one reviewer did note that the clinic felt a bit pricey.
