I have always had a great experience here. All of the staff have been incredibly helpful and lovely. My poor cat does not like going to the vets, but the vets have always had nothing but patience and kindness towards him!

I cannot fault the Dalkeith branch in the slightest. Have always had a lovely experience with the receptionists. They have been quick and polite when I had questions and was seeking advice on waffles eating habits. The pet health plan at £19.50 a month has saved me so much money on health checks, vaccinations and flee/worm treatment. All the vets are amazing with waffle, he can be pretty feisty and moody and they have always shown him kindness and nothing else.

Brought Tony in for his very first health check at 3–4 months old. Not only was the fee a delightful surprise (read: expensive), but they also confidently told me he was a she and advised me to spay “her” when the time came. Fast forward—Tony is very much a boy. Bravo, truly top-tier expertise.

First visit with my seven year old retriever having just moved from my previous Vet. Very happy with the service we received. Everyone could not have been more pleasant, helpful and appeared interested in both my dog and I. The Vet gave my dog a thorough checkup and asked lots of relevant questions to gain a full picture of my dogs health and any concerns that I may have going forward.

My dog Bruce actually likes coming into Braids Vets, they are always happy to see your pet and obviously their humans, they are very informative and explain everything to you about what needs to happen with your pet, all my dogs past and present have had a fantastic relationship with all the staff there. Gail & Bruce the Staffie.