
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Market Cross Veterinary Clinic in Dalkeith is a longstanding establishment offering a range of veterinary services, including being a Veterinary Nurse Training facility and providing emergency veterinary services. The clinic has a Google rating of 4.4 stars based on 80 reviews, indicating a generally positive perception, although there are mixed opinions in the written reviews.
Several reviewers highlight their satisfaction with the clinic's staff and treatment. Victoria Hutchison praises the compassionate care given to her pet Misty during her final moments, while Charlie Napier commends the clinic for the gentle handling of his pets and the convenience offered by their pet care plans. Similarly, G Wilson sings praises for the clinic's effective treatment of his dog's ear condition, which previous vets struggled to address, and notes the friendly and welcoming atmosphere.
However, there are notable criticisms. Sam Butler and Karen Wilson express their dissatisfaction, particularly concerning changes in management and service quality. Sam Butler describes a distressing experience with an unfriendly and seemingly incompetent vet, while Karen Wilson remarks that the clinic's focus seems to have shifted towards paperwork and financials over animal welfare since a change in ownership.
The reviews suggest that while many clients have positive experiences at Market Cross Veterinary Clinic, especially appreciating the caring staff and effective treatments, others have experienced a decline in service quality and professionalism, particularly following changes in staff and management. Potential clients might consider these mixed reviews when making decisions about their pet care needs.
24/7 emergency care available
Veterinary nurse training provided
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