
Generated from publicly available data sources; may not fully represent the broader set of reviews.
ICR Veterinary Group Ltd, located in Gorebridge, Midlothian, Scotland, is a highly-rated veterinary clinic known for its dedication to pet care and customer service. With an impressive Google Maps rating of 4.8 stars from 196 reviews, the clinic stands out as a reliable choice for pet owners in the area.
The clinic offers a range of services, including veterinary nurse training and emergency veterinary services, which are available around the clock or during extended hours. This commitment to comprehensive care is reflected in the overwhelmingly positive feedback from clients, who praise the clinic's knowledgeable and empathetic staff.
Reviewers like Peter Sharp and Nicola White highlight the clinic's ability to handle complex cases with care and professionalism. The staff's friendliness and willingness to accommodate urgent appointments are frequently noted as strengths. Additionally, the clinic provides a separate waiting area for cats, ensuring a more comfortable experience for feline patients.
While the clinic's prices are mentioned as a bit high by some, such as Ronnie Tappenden, others, like Ethan Thompson, find them competitive. The practice is noted for offering cost-effective options and alternatives for medications, which can help manage expenses.
Overall, ICR Veterinary Group Ltd is highly recommended for its compassionate care, knowledgeable staff, and commitment to ensuring the well-being of pets and satisfaction of their owners. The volume of positive reviews underscores the clinic's reputation as a trusted and effective veterinary service provider in the Gorebridge area.
24/7 emergency care available
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 196 we track in total. Recent reviews may not be representative of overall sentiment.
4 months ago
Good help but expensive for pensioners. When prescribing drugs tell us what alternative drugs we could use that cost far less. Buy a prescription and get the drugs online. It's cheaper
a year ago
Fantastic vets. Always got appointment on the same day I've phoned, staff are friendly and helpful. Vets seem knowledge and up to date and very caring to pets and owners and they have a cat only bit for waiting.
a year ago
I am always in and out of the vets due to having a number of animals. ICR are brilliant - they really care about your pet and want to help. I've had a few complex issues in my animals and it's always looked into thoroughly and referred where needed. The staff at the practice are empathetic and professional, and I am never made to feel like I'm being a pain by asking a million questions or phoning for clarification. I feel like my animals are in good hands with ICR.
a year ago
Excellent vets , friendly and helpful staff. Vets seem knowledge and up to date and very caring to pets and owners. A little pricey but most vets are. Vets do offer options. Our vet contacted us by phone to ask how we were getting on, which was thoughtful.
a year ago
Absolutely fantastic vets! Very kind and attentive staff. My dog was anxious at her last vets but is made to be much more comfortable here. The prices are also very competitive. Highly recommend!
