Gordon Vets Ltd

Gordon Vets Ltd offers general veterinary care for pets and also operates as a Veterinary Nurse Training facility. The website references emergency care, repeat prescriptions, and a proactive healthcare membership called Pet Health Club, but doesn’t provide detailed service lists. From the latest reviews, owners most often describe practical touches like phone-call updates during a dog’s dental procedure, staff making a point of getting down on the floor to greet a nervous small dog, and supportive end-of-life care when a dog was put to rest. Out-of-hours help is mentioned, with at least one reviewer noting that out-of-hours care is handled via a different site.

Services

• •Emergency / out-of-hours care is mentioned on the website; reviews also describe out-of-hours assistance (details of how it operates are not provided, and one reviewer notes it is via a separate site).
• •Dental procedure care (a reviewer describes receiving phone updates while their dog was undergoing a dental procedure).
• •Surgery with aftercare (aftercare is specifically praised following ferret operations).
• •Wellness checks (one reviewer mentions a recent dog wellness check).
• •End-of-life care / euthanasia support (review describes respectful, kind handling when a dog was put to rest, including support when bringing the pet home afterward).
• •Care for dogs and ferrets is explicitly mentioned in reviews.

People

• •Ceiran (vet; role implied by reviewer): described as a favourite by a long-term client.
• •Connor (vet; role implied by reviewer): also named as a favourite by a long-term client.
• •Vets and nurses are repeatedly described as taking time to settle nervous pets (including one vet greeting a nervous small dog from the floor) and keeping owners informed during procedures (phone updates during dental work).

Reviews

Google rating: 4.6 stars from 521 reviews. “”

• •Communication during procedures: owners mention receiving phone updates while a pet was in for a dental procedure.
• •Handling anxious pets: reviewers describe staff making specific efforts to put nervous dogs at ease.
• •Compassionate end-of-life support: one review highlights respectful, kind care during euthanasia and support when the pet was brought home.
• •Species range beyond dogs: ferret operations and aftercare are specifically mentioned.
• •Treatment options discussed: one reviewer describes being advised toward an alternative treatment route that worked well for their pet.
• •Out-of-hours arrangements: out-of-hours help is mentioned positively, alongside a note that out-of-hours care is provided via another site.