We love West End Vets! Excellent care, and a clean office. Overall a great experience and we will keep coming here for sure

We were shocked to be charged an extortionate £304 for our dog's Animal Health Certificate (AHC) to travel abroad. After paying the fee yesterday, I checked prices at other Edinburgh clinics and found they range from £150 to £210. When we returned today to collect the paperwork, I asked whether the high fee included services like microchipping or vaccinations—things our dog didn’t need. Unfortunately, I was told that £304 is their standard price for the AHC alone. £304 for what amounts to a 15-minute appointment and maybe another 15 minutes to fill out the certificate feels completely unreasonable.

Lovely staff, knowledgable vets! I especially love the separate cat waiting area so that my cats aren’t stressed by the dogs that may be in at the same time. Everyone I’ve interacted with has been very kind and helpful.

Just phoned this vets and don’t think I’ve ever spoken to such a polite helpful receptionist. She was so helpful and kind. I have just registered so hopefully I get appointment for my new Kitten. The receptionist name is Carrie I look forward to visiting the vets. I feel very relieved about going now.

It’s taken me a while to write this review but the team at West End Vets were lovely when our cat was seriously unwell. They gave us an emergency appointment, stayed open after hours and let us take our time saying goodbye. They then thoughtfully sent us a memento (photos). Thank you!