Our precious basset hound was given the highest level of medical support when she needed it most after suffering paralysis from a slipped disc. The continuity of care from start to finish has been exceptional. Even in a very busy hospital, staff provide undivided attentive support to put your mind at ease. These people are truly preforming miracles on a daily basis. Nessie is eternally grateful 🐾

The vet Sophie was amazing really took the time to get to the bottom of our dogs ear problems for once felt informed and comfortable and not rushed will be moving all our dogs over thats how good an experience it was.

We are truly grateful for the exceptional care and service provided here, especially thanks to Albert! He was incredibly patient in explaining our cat Chichi's condition, walking us through each step of the process in the initial consultation. His clear explanations helped ease my anxiety and built my full trust in the team. I knew right away that Chichi was in great hands. Throughout Chichi’s stay, there was consistent and transparent communication, which we truly appreciated. We feel so fortunate to have Albert as our vet, and we’re relieved that Chichi didn’t require surgery for any serious injuries. I couldn’t be more impressed with the team’s professionalism and, most importantly, their genuine love and care for animals. Thank you so much!!! Sending love to you all 💕

We attended this Hospital after having a really bad experience with Glasgow and we cannot fault them. Our dog had an Adrenal tumour with cushings disease and needed this removed as it was compressing her vein. Having read how risky this operation could be we were worried sick but Sofia who we dealt with couldn’t have been more helpful. We had so many questions and she always got back to us very quickly with all the information, nothing was too much trouble. The Senior Surgeon Kathryn Pratschke also took time to help us make a decision putting our minds more at ease and we couldn’t have asked for better service. The Vets were just wonderful and were so gentle with our girl who can be very nervous and wary of people she doesn’t know. They kept in touch with phone calls and emails with pictures while Holly was staying with them and she was home with us after a couple of days now resting. Thank you for taking such good care of us.

These guys are amazing. My dog was in for an operation, but she has dodgy kidneys, which could make the operation more complicated. She was in for 4 days, I had at least 2 phone calls each day from the surgical or nursing team. What I picked her up there was a comprehensive set of post op instructions, dressings and meds. If you are unlucky enough to have to take your beloved pet here, be reassured they could not be in a better place. I want to add, thank you to all the staff for the wonderful loving care you gave Roxy xxx