Great first visit we have a very fearful dog and they bent over backwards to help us out. The staff were great and seemed to intuitively understand our dogs needs.

Maggie had a tumour they acted very quickly and thanks to you all she is fine.the care given before and after the operation was great.she loves going to the vets why because you're the best and all very kind thankyou all again

Apologies, I did not get our vets name but she was so kind, gentle, caring and super thorough with Zara’s examination which I hugely appreciated after our experience at another veterinary surgery where you were in and out in 2 mins if lucky. I felt very reassured that Zara had been fully checked over and that the treatment plan going forward was the correct one. Everything was fully explained to me as she was checking Zara over and how and when to administer her medication. Couldn’t ask for more. Thank you! If you are considering changing vets, I would highly recommend Animals 1st Macmerry!

This is a really lovely vet practice. The reception staff always chat to me about my cats, and recently they sprayed a blanket with calming spray to make my cat’s time in the waiting area more comfortable. The spray seemed to make a real difference. The two vets I have seen, Louise and Gillian, are both friendly, professional, listened well, and were lovely with my cats. I have never felt rushed and the vets have always shared their knowledge generously. One time, the vet did not charge me when I turned up for a follow up appointment that my cat had not needed. There had been a miscommunication between me and my partner, and she kindly waived the fee because the appointment turned out not to have been necessary. I have had only good experiences with this practice and would highly recommend their services to anyone.

Animals 1st Vets (Macmerry) is aptly named. I recently took my dog along after having a poor experience at our previous vet and I actually enjoyed my visit to the vet - who knew that could happen?! The person on reception (Katy?) was an absolute dream, not just with me but with everyone that came and went. Felt more like a friend than someone at their work. The vet (Aileen?) was incredible. She spent so much time building up trust with my dog, listened to everything I had to say, gave me advice off the back of it and put a plan in place. The vet also showed me how to perform one of the treatments I was unsure about which made things so much easier. It gave me confidence that anyone could leave there knowing exactly how to best help their pet. When discussing treatments, medications etc I was giving multiple options with varying prices. I’ve never been given options in this way before but what a fab way of doing it. Giving options without making anyone feel bad about possible financial struggles, especially in the world we’re currently living in. My dog has had some pretty invasive treatments and procedures at Animals 1st and is still eager and happy to go in every time. Bruce and I are very grateful to have the team helping us.