
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Moray Coast Veterinary Group in Forres is a well-regarded veterinary practice, boasting an impressive 4.6-star rating from 255 reviews on Google. This high volume of feedback suggests a strong overall satisfaction among clients, indicating reliability and trustworthiness. The clinic is noted for its specialization in emergency veterinary services, offering round-the-clock care, which is a significant advantage for pet owners in urgent situations.
The clinic also serves as a Veterinary Nurse Training facility, highlighting its commitment to education and high standards of care. Reviewers frequently commend the staff for their knowledge, compassion, and professionalism. Notable mentions include staff members like Chez Scott, praised for their exceptional emergency care, and Emma, recognized for her empathetic support during difficult end-of-life decisions.
While the majority of reviews are overwhelmingly positive, one negative review highlights a distressing experience related to end-of-life care, pointing to a potential area for improvement in terms of communication and customer service during emotionally challenging situations. However, the overall positive tone of other reviews suggests that such experiences are not common.
Pricing at Moray Coast Veterinary Group is described as reasonable, with the clinic known to assist with insurance claims, which many clients find helpful in reducing stress. Long-term clients appreciate the clinic's consistent quality of care and dedication to placing pets' well-being at the heart of their practice.
Located in Forres, Moray Coast Veterinary Group stands out as a reliable and compassionate choice for pet owners in the area, dedicated to providing high-quality veterinary care and support.
24/7 emergency care available
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 255 we track in total. Recent reviews may not be representative of overall sentiment.
4 weeks ago
My pets are always in good hands at the Forres branch with the caring, knowledgeable staff. I like that I am able to send messages requesting medication etc via the pet app. I've been able to receive emergency care for my pets out of hours. I highly recommend this vet group.
4 weeks ago
I'll never forgive this clinic in Forres for not letting me be with my dog when she was anesthetized for her exploratory surgery during which she was euthanized with my consent after a phone call. She was there without me for one night and one morning probably feeling I had abandoned her, and then she died. In these circumstances, when a weak dog (or cat) likely has advanced cancer and goes into an exploratory surgery we should feel free to be with them in the last seconds before they close their eyes in the surgery room. It's cruel not to give us that option. After all these years I'm still riddled with guilt and I avoid that road. Finally said it..
3 months ago
Treated my corgi (Isla) in an emergency. Duty vet, Chez Scott, was a star. Staff really helpful. Highly recommended
a year ago
Must say a big thank you to Emma and the team in looking after our girls over their last few months with us. They were patient with us making the choice no pet owner wants to make with 1 pet let alone sisters who both had medical conditions throughout their lives. But right at the end it was time, and Emma helped us both through the hard decision to let them go. They came into the world together and Emma arranged they left together at the same time. Thank you for your compassion and help throughout these hard last few weeks.
2 years ago
Been coming to Moray Coast Vets for years - both Lossiemouth and Forres. Having spent 20 years in the military I have been to many vets all over the UK. Moray Coast are very much my preferred. I have always found them to be professional, reasonably priced and always have the care of the pet at the centre of their business. I have spent £1000s on my dog (ear infections and broken leg). I can honestly say it has been money well spent!!! They have dealt with the insurance company on our behalf, which has reduced our stress. I would recommend this vet group without hesitation.
