Moray Coast Veterinary Group

Moray Coast Veterinary Group is described on its website as an independent, multi-disciplinary practice with multiple sites. Based on the website and recent reviews, it appears set up for routine pet care plus travel documentation and treatment across a wide range of species, including reptiles and other exotic pets.

Concrete details owners mention include sedated nail clipping for a very anxious dog with stress-reducing handling (being taken to a separate room, allowed to cuddle/hold the dog while sedation took effect, and returning the dog immediately after the clip rather than keeping her kenneled). Another recurring example is help with EU pet travel paperwork, with one reviewer describing support for an Animal Health Certificate at short notice. Reviews are overwhelmingly positive, but there is also a serious negative account involving guinea pigs, where the owner felt treatment and medication prolonged suffering and led to extra appointments and cost.

Services

From the clinic website and the latest reviews, services mentioned include

•Pet travel support, including help with an Animal Health Certificate for travel to the EU (review mention).
•Emergency arrangements: the website instructs clients to telephone a specific emergency number in an emergency (no further details provided).
•Equine vetting (website).
•Farm animal work (website).
•Reptile care and treatment of exotic pets (e.g., ferrets) (website).
•Nail clipping under sedation for dogs, including pre-visit sedation medication and in-clinic handling to reduce stress (review mention).

People

•Nursing team (unnamed): repeatedly highlighted for handling a very nervous dog during sedated nail clipping—e.g., taking the owner into a room to sit with and cuddle the dog while sedation took effect, keeping the nail clip “very quick,” and returning the dog immediately afterwards rather than kenneling.
•Vet (unnamed): one reviewer mentions being fitted in while travelling and describes a “helpful” vet.

Reviews

4.8 stars from 194 reviews. - Stress-aware handling for anxious pets: owners describe staff recognising fear, giving a quiet room, allowing the owner to hold/cuddle their dog, and minimising time away from the owner during/after procedures.

•Helpfulness with scheduling: examples include being offered the first appointment on a Monday for a poorly dog, and being “fitted in” while the owner was travelling.
•Pet travel paperwork: one owner reports clear guidance and speed with an EU Animal Health Certificate.
•Cost/value perceptions are mixed: one reviewer says sedated nail clipping (including medication) cost “more than half” what they paid elsewhere; another reviewer reports spending “an awful lot of money” on consultations/medicines for guinea pigs and felt this prolonged suffering.
•A notable negative clinical experience (guinea pigs): one owner felt the practice gave hope rather than discussing euthanasia as the kinder option, prescribed medication they believed was unnecessary, and required a return visit for further assessment.

Reviews for Moray Coast Veterinary Group

Note: Showing the 5 most recent Google reviews out of 194 we track in total. Recent reviews may not be representative of overall sentiment.

Wendie

a week ago

My little dog needs sedation the night before her sedation for her nails clipped, this was my first time taking her to this vet since leaving two other vets last year so I hopped on the waiting list as I was a customer previously with them. For some reason this time sedation didn’t work and my little dog had toileted herself before we sat down she was so frightened. The lovely nurse saw how stressed she was and took me to a room where I could cuddle my dog for an hour while the second sedation set in, once it had she took her away did the nails (very quickly and very short) and then she returned her immediately to me to take her home. This made the whole procedure so much less stressful for my dog and myself, previous vets had locked her in a cage for hours before and after the nail clipping which was unnecessary. This vets treated her with respect, recognised her stress and did whatever possible to reduce the stress. Absolutely lovely nurse thank you for that! I’d also like to mention that the cost of this procedure including the medication was more than HALF the price compared to crown and inshes vets. So now it’s a much more reasonable price I can get it done more often, it’s not often that you leave a vet feeling pleased about the bill. Can’t believe other vets are allowed to charge more than double for the same procedure, absolute cowboys putting cost over the treatment of our pets!!! I’m so happy to be back with this vets, the 15 mile journey is worth it and waiting list wasn’t too long either. Just had my second appointment with this vet to sedate my little dog and clip nails, again these nurses are just angels!! I was able to hold my dog throughout the procedure and take her away straight after, the nurse can recognise just how nervous my dog was and did whatever she possibly could to minimise her time and stress during the appointment, they really do treat our pets as if it was their own pets and the price again was more than half the price of vets in Inverness (crown and inshes) fantastic service from this vet and the atmosphere in reception area is always calming and pleasant. Amazing staff at this vet they really care for your pet, put their needs first and make sure they are extremely looked after. It’s a 30 minute drive for me but it’s definitely worth it, nurses are very good at keeping pets calm before any procedure. Thank you so much 😊

2 months ago

Mark Pole

2 weeks ago

We needed to travel to the EU at short notice. MCVG were simply brilliant at navigating the necessary Animal Health Certificate, and doing so with a competitive fee. Their ongoing care for our now ageing dog is excellent a d we have no hesitation in recommending them.

3 months ago

Mr Lawson

Very nice people.

Ailean Dunsmuir

On holiday and they managed to fit me in. So helpful and lovely lady vet.

Sadie Wyatt

Very friendly and very informative service

christine durrant

We visited with our poorly little dog and we were given the first appointment on a Monday morning. We were very happy with the care and attention from the all the staff. Thank you

All sco

4 months ago

One of the best vets in the area. Highly regarded. Glad we listened to recommendations when we did as there seems to be a waiting list now- we certainly recommend to anyone who asks. Patient rather than money oriented.

Amy Maddox

Brought my sick guinea pigs in, feel like this is a scam for money as both pets were brought in and very sick. One had pneumonia and died later in the day but spent an awful lot of money, could have just been told the bad news instead of being given hope and prescribing unnecessary medicine. My other guinea pig was not tested for pneumonia and had to come back for another appointment after also being prescribed antibiotics when his lungs were fine. I believe this killed him quickly as we didn’t know what was wrong with him in the first place. Spent alot of money on the consultations and medicines which was proved to be a waste and prolonged their suffering. Perhaps the kindest approach would have been to put them to sleep. They were old guinea pigs and the wrong decision was made on this occasion.