Cumbernauld Vets4Pets Ltd

Cumbernauld Vets4Pets Ltd is part of the Vets4Pets group, which describes its practices as locally owned. The practice appears set up for routine care and common procedures, alongside urgent same-day assessments when needed. Recent feedback often highlights kind handling, clear explanations and reassurance, although there are some negative reports around communication, aftercare and one nail-clipping visit.

Services

• •Routine appointments and common care: reviews mention standard consultations, nail clipping, and a recent visit for a hamster with a sore eye.
• •Neutering and surgery: owners specifically mention cat spaying, with one reviewer describing the process as straightforward and without complications.
• •Urgent assessments: one owner says their cat was seen as a priority the same morning after a first seizure.
• •Investigations and treatment planning: reviewers describe staff clearly explaining investigations and treatment plans, including during a weekend visit for a very ill dog.
• •Aftercare and client support: post-procedure aftercare is referenced in reviews, with mixed experiences reported; one reviewer also praised help with billing and insurance explanations.
• •Training facility: the clinic is listed as a Veterinary Nurse Training facility.

Pricing

Available published prices indicate the clinic sits below average relative to similar practices. Review comments on cost are mixed: one owner described a cat spay as very reasonably priced, while another recent reviewer was unhappy with charges for small quantities of medication during a hamster consultation.

People

• •Dr Moroka: praised for a calm, patient manner and clear explanations during an urgent appointment for a cat’s first seizure.
• •Dr Claire Henson: one reviewer described her as professional and competent.
• •Care Advisor ("Sheila?" as named by one reviewer): praised for compassion and for clearly explaining what to expect, including billing and insurance.
• •Wider team: recent reviews frequently mention kind, attentive and reassuring staff.

Reviews

Google reviews: 4.4/5 from 264 reviews.

• •Many recent reviewers describe the team as kind, attentive and professional, with good communication during appointments.
• •Several positive comments focus on cats being handled gently, especially nervous or stressed pets, and on owners being kept informed.
• •Positive service examples include a same-day urgent seizure assessment and a smooth cat spay.
• •Negative feedback is present but less common, centring on communication and aftercare, one distressing nail-clipping visit, and one complaint about medication pricing.