Cumbernauld Vets4Pets Ltd
Vets in Cumbernauld, North Lanarkshire
Cumbernauld Vets4Pets Ltd – Vets in Cumbernauld
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Cumbernauld Vets4Pets Ltd, located in Cumbernauld, is a veterinary practice with a Google Maps rating of 4.4 stars from 258 reviews, indicating a generally positive reception among clients. The clinic also functions as a Veterinary Nurse Training facility, highlighting its role in professional education within the veterinary field.
The customer reviews for Cumbernauld Vets4Pets are largely positive, with several clients praising the professionalism and attentiveness of the staff. One reviewer, Tatty TEDDY, mentions a positive experience where the staff efficiently managed their sister's dog's illness, leading them to switch their own pets to this practice. Similarly, Jenny M shares her satisfaction with the clinic's service, especially noting the friendly demeanor of the vets and the reasonable pricing for her cat's spaying procedure.
However, there are some mixed opinions. Gordon Pie provides a critical review, expressing dissatisfaction with the aftercare and communication following his dog's procedure. He notes a lack of balanced staff representation and a focus on reputation over care. Despite this, he acknowledges Dr. Claire Henson as a professional and competent veterinarian, although he notes her recent absence.
On a more positive note, Anna Riley commends the team for their thoroughness and compassion during a stressful incident involving her cat. She highlights Dr. Moroka's ability to ease her concerns and the supportive role of Care Advisor Sheila, who provided clear information on billing and insurance.
Overall, Cumbernauld Vets4Pets appears to be a well-regarded clinic with a strong team, although prospective clients may want to consider both the positive and negative feedback when making their decision.
Animals Treated
Dogs
Cats
Birds
Small Mammals
ExoticsSpecial Services
Veterinary nurse training provided
Location
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Contact
Animals Treated at Cumbernauld Vets4Pets Ltd
Animals We Treat
Companion Animals
DogsCatsBirdsSmall MammalsExoticsOpening Hours – Cumbernauld Vets4Pets Ltd
Opening Hours
Hours
Reviews for Cumbernauld Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 258 we track in total. Recent reviews may not be representative of overall sentiment.
Tatty TEDDY
2 months ago
Staff was efficient and attentive with my sisters dog, who was very ill at the weekend. Very professional and outline and explained the investigations and treatment plan throughout his visit. I moved my dogs from another practice to this one, and it's been a great decision.
Gordon Pie
4 months ago
Avoid this practice. I had a deeply concerning experience here. After my dog’s procedure, the level of aftercare and communication was appalling. When I raised concerns, they were deflected, and I was treated dismissively. I noticed a lack of balanced staff representation and an environment that felt more about defending reputations than delivering compassionate veterinary care. I haven’t seen Dr Claire Henson in a while, she always seemed professional and competent.
Jenny M
4 months ago
Came here this month after being unimpressed with my previous vets. Met 2 of the vets who were friendly and affectionate towards my cat and made me feel at ease. Got my cat spayed here, no fuss, no complications, very reasonably priced. Will continue to use them, really impressed and relieved.
Martine McNee
6 months ago
Excellent staff. They really put my cat at ease. He gets really stressed but they arw great with him
Anna Riley
7 months ago
The team at this practice are second to none. Any query or concern I have, I find them to be very thorough, helpful and reassuring. Today I had fright where my cat took a seizure for the first time. I phoned first thing and Vets4Pets saw him as a priority this morning. They went above and beyond. I believe he was seen by Dr Moroka who honestly I was blown away by. She heard all my concerns, was so patient, and explained things really well. I would say she also has the really unique ability to put a concerned owner at complete ease. As someone with a lot of anxiety I can ask a lot of questions and overthink a lot but at no point did I feel at all I was second guessing myself / self conscious about this which is really unusual for me in these types of scenarios. It would be a miss to leave out the Care Advisor ( Sheila ? ) who was also so compassionate and very informative with regards to what to expect, billing / insurance etc. She showed such a genuine interest in my cat and what had happened, and similarly to the Vet was able to put me at ease almost instantly. A massive thank you to the entire team at Vets4Pets Cumbernauld - we wouldn’t manage without you!
