Shotts Vet Ltd – Vets in Shotts
Clinic Overview
- Positive comments describe the vet as helpful and friendly, with repeat visits from cat owners. - One detailed 5-star review highlights empathetic care for two senior cats and says the owner felt listened to rather than treated like a generic client. - Negative feedback includes a detailed complaint about a euthanasia appointment, with the owner saying they were not allowed to stay for the final injection and found the experience deeply upsetting.
Shotts Vet Ltd is a small independent practice in Shotts focused on dogs and cats. It offers booked consultations, routine preventive care, medicine dispensing, and euthanasia services, with individual cremation and funeral services also listed. The practice also has an out-of-hours emergency arrangement through a separate emergency number and provider. Recent feedback is mixed, with praise for friendly, empathetic care alongside some serious negative comments about communication and a euthanasia experience.
Services
- •Consultations and general health checks for dogs and cats.
- •Routine preventive care including vaccinations, boosters, restart courses, and microchipping.
- •Medicine dispensing, with a range of medicines stocked and others available to order.
- •Basic examination facilities listed on the site include otoscopy and ophthalmic eye examinations.
- •Euthanasia is offered, alongside individual cremation and funeral services.
- •Out-of-hours emergencies are redirected to a separate emergency service.
- •Recent reviews particularly mention care for cats, including supportive handling of senior cats.
Pricing
No published pricing information is currently available for this clinic.
People
No individual staff members are named in the available information. Recent reviews describe the vet as helpful, friendly, and empathetic, particularly with senior cats, while one reviewer reports a rude interaction on the phone with reception and another describes a very distressing euthanasia appointment.
Reviews
Shotts Vet Ltd has a Google rating of 4.2 stars from 56 reviews.
- •Positive comments describe the vet as helpful and friendly, with repeat visits from cat owners.
- •One detailed 5-star review highlights empathetic care for two senior cats and says the owner felt listened to rather than treated like a generic client.
- •Negative feedback includes a detailed complaint about a euthanasia appointment, with the owner saying they were not allowed to stay for the final injection and found the experience deeply upsetting.
- •Another recent review reports a rude phone call that ended with the caller being hung up on.
