Flett & Carmichael Veterinary Surgeons, located in Kirkwall, Orkney, is highly regarded for its exceptional veterinary services, as evidenced by a 4.8-star rating from 86 Google reviews. This rating suggests consistent satisfaction among clients, although the number of reviews falls slightly short of the optimal 100+ threshold for maximum reliability.

The clinic offers a variety of services, including emergency veterinary care with extended hours and a veterinary nurse training facility, which highlights its commitment to both animal care and professional development. The practice has received praise for its accommodating and professional staff, as demonstrated by the positive experiences shared in multiple reviews. Clients have noted the friendly and efficient service, even during emergency situations, which is crucial for pet owners in distress.

Several reviews specifically mention the compassionate care provided by Kate Carmichael and other staff members, particularly in urgent situations such as a spaniel's leg injury and a cat's pollen poisoning. These accounts underscore the clinic's ability to handle emergencies with expertise and empathy. Additionally, transparent communication around treatment options and costs, as highlighted in a detailed review, reflects the clinic's commitment to client trust and satisfaction.

The reviews illustrate a consistent theme of high-quality care, timely communication, and a welcoming atmosphere, making Flett & Carmichael a recommended choice for pet owners in Kirkwall. The clinic's service quality and professional staff are particularly appreciated by both local residents and visitors, ensuring a reliable and supportive environment for pet healthcare needs.