Riverside Veterinary Practice Callander

Riverside Veterinary Practice Callander is an independent, family-run small-animal clinic that has been operating since 1978. It provides routine veterinary care alongside surgery, dentistry, nurse clinics, euthanasia, and in-house diagnostics including digital radiology, ultrasound, and laboratory testing. Recent feedback continues to highlight clear explanations, kind handling of anxious owners and pets, and a willingness to help with urgent problems, including pets belonging to visitors to the area.

Services

•Routine and preventive care: routine vaccinations, neutering, nurse clinics, and general day-to-day care for small animals.
•Surgery, dentistry, and planned treatment: surgical consultations, advanced dentistry, and euthanasia support. Recent reviews include a cat treated for a painful jaw and tooth problem, with Ross praised for careful handling and post-procedure updates.
•Diagnostics: digital radiology, ultrasound, and an in-house laboratory for tests and investigations.
•Urgent and problem-focused care: owners describe same-day or prompt help for unwell pets, including holiday visitors and a seriously injured dog that was seen and treated despite the owner not being a registered client.
•Support with more difficult cases: reviews mention calm handling of aggressive or nervous dogs, detailed discussions around medications and procedures, and thoughtful support for worried owners.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Recent reviews focus more on care and communication than on pricing.

People

•Ross: frequently praised by name for detailed explanations, empathy with anxious owners, careful handling of pets, urgent help for visiting animals, and follow-up communication after treatment.
•Wider practice team: reception and clinical staff are regularly described as friendly, helpful, patient with questions, and genuinely caring toward animals and their owners.

Reviews

Google reviews show 4.7 stars from 136 reviews.

•Recent reviewers are consistently positive about the practice’s manner, describing the team as friendly, caring, and willing to go the extra mile.
•Communication is a strong theme: several owners say Ross and the wider team take time to explain conditions, medications, and procedures without rushing appointments.
•There are repeated examples of the clinic helping in urgent situations, including treating a sick dog during a holiday visit and seeing an injured dog for owners who were not registered with the practice.
•Owners also mention calm, capable handling of more challenging pets, including aggressive dogs, and thoughtful support for worried pet owners. One reviewer’s main criticism was that out-of-hours travel can be a long journey.

Reviews for Riverside Veterinary Practice Callander

Note: Showing the 10 most recent Google reviews out of 136 we track in total. Recent reviews may not be representative of overall sentiment.

Gary Crumley

4 months ago

My cat (Apollo) was born with a problem to his lower jaw that caused his two teeth to poke into the top of his mouth. Our usual vet is based in Wishaw but Riverside Veterinary Clinic is the sister practise where the dentist is located. Ross was absolutely incredible and informative - he was so careful with our best boy and phoned to update us immediately on his status. Apollo has since made a full recovery and is no longer in any pain so I am very grateful. Would highly recommend this vet.

Caroline Belsham

6 months ago

Fabulous vets, Ross is great with all our animals and never rushes you out the door so lots of time to ask questions about your animals problems, my only criticism I wish they had emergency out of hours cover nearer, maybe one based in Stirling rather than both in Glasgow, such a long way to travel in an emergency.

Derek M

7 months ago

Great, friendly service

Michael McGregor

8 months ago

Riverside vets are excellent, all the staff go that extra mile from the receptionists to the vets, especially Ross, who shows genuine concern and worry about my miniature schnauzers and explains in great detail what they need and why they need certain medications or procedures...a five star rating from us.

Michelle Armour

10 months ago

We were on holiday and one of our Chihuahuas took ill so had an emergency trip to the vets here, the staff were so friendly so good with my dog.

Laura McHaffie

11 months ago

This practice is the best, from the minute my pets walks in the door till they leave they get 5 star treatment, I cant recommend this practice enough. I also like how they explain to me what is happening to my pets and answer all my questions with time patients. I cant thank you all enough for your kindness and professionalism with my pets. I have a very aggressive dog and they are amazing with him. Thank you all.

Melanie Brydie

Fantastic surgery with friendly, helpful staff who have our animals welfare at the heart of their practice.

Simon Hallows

1 year ago

Helpful and caring. Has two locations smaller in n Stirling and larger in Callander.

Nadine Houghton

Ross is just amazing! He is totally in tune with what your pet needs and also has empathy and kindness to cope with anxious pet parents. My dog, Rufus fell down a 66ft drop into a gorged area that was impossible for us to access. Thankfully the mountain rescue team recovered him 36 hours later and Ross agreed to see and treat him. I am indebted to everyone who helped to save Rufus and can fully recommend this vet who agreed to see him despite the fact that we are visitors to the area and we are not his client. Thank you so much, Nadine, Sveta and Rufus xxx