Riverside Veterinary Practice Callander

Riverside Veterinary Practice Callander is an independent, family-run small-animal clinic that’s been operating since 1978. Based on the clinic’s stated facilities and what owners describe in reviews, it appears set up for everyday healthcare plus in-house diagnostics (digital imaging and lab work) and can handle urgent presentations when needed. Owners repeatedly mention staff taking time to explain what’s happening and answer questions, and there are multiple examples of the practice seeing and treating visiting pets in difficult circumstances (including an emergency visit for an acutely unwell dog and a dog recovered after a serious fall).

Services

From the clinic website

•Routine vaccinations
•Neutering
•Euthanasia
•Advanced dentistry
•Surgical consultations
•Nurse clinics
•Digital radiology and ultrasound
•In-house laboratory

From recent reviews (examples of care mentioned)

•Urgent/same-day assessment for a dog taken ill while the owner was travelling
•Feline urinary/bladder work-up: a cat seen for spraying; vet diagnosed a bladder problem, prescribed medication, and planned urine tests to check for infection

People

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Ross (role not stated in the inputs): mentioned repeatedly as the clinician owners dealt with during difficult situations. Reviews describe him as
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Helping owners make decisions during end-of-life care for an elderly cat and dog, providing information that supported “very sad and stressful decisions.”
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Agreeing to see and treat a dog with serious injuries after a prolonged recovery situation (36 hours) even though the owner was not a registered client.
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Being calm and supportive with anxious owners (“anxious pet parents”) and described as “in tune with what your pet needs.”
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Practice team (not individually named): owners frequently mention
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Taking time to explain what is happening and answer many questions.
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Handling a self-described aggressive dog well.

Reviews

Google rating: 4.7 stars from 134 reviews. “”

•Owners describe clear explanations and patience with questions, including walking through what’s happening during visits.
•Multiple reports of the practice being willing to help in urgent or exceptional situations, including treating pets belonging to visitors.
•Specific outcomes are mentioned, such as a cat’s spraying improving within hours after medication for a diagnosed bladder issue, with urine testing planned next.
•Several reviews highlight staff being able to manage challenging or anxious cases, including an “aggressive dog,” and supporting owners through euthanasia/end-of-life decisions.

Reviews for Riverside Veterinary Practice Callander

Note: Showing the 5 most recent Google reviews out of 134 we track in total. Recent reviews may not be representative of overall sentiment.

Michelle Armour

3 weeks ago

We were on holiday and one of our Chihuahuas took ill so had an emergency trip to the vets here, the staff were so friendly so good with my dog.

Laura McHaffie

a month ago

This practice is the best, from the minute my pets walks in the door till they leave they get 5 star treatment, I cant recommend this practice enough. I also like how they explain to me what is happening to my pets and answer all my questions with time patients. I cant thank you all enough for your kindness and professionalism with my pets. I have a very aggressive dog and they are amazing with him. Thank you all.

Melanie Brydie

2 months ago

Fantastic surgery with friendly, helpful staff who have our animals welfare at the heart of their practice.

Simon Hallows

3 months ago

Helpful and caring. Has two locations smaller in n Stirling and larger in Callander.

Nadine Houghton

Ross is just amazing! He is totally in tune with what your pet needs and also has empathy and kindness to cope with anxious pet parents. My dog, Rufus fell down a 66ft drop into a gorged area that was impossible for us to access. Thankfully the mountain rescue team recovered him 36 hours later and Ross agreed to see and treat him. I am indebted to everyone who helped to save Rufus and can fully recommend this vet who agreed to see him despite the fact that we are visitors to the area and we are not his client. Thank you so much, Nadine, Sveta and Rufus xxx

Kirsty Morgan

I have had my dogs with Riverside for almost 10 years. Without a doubt the staff always go above and beyond and care so much for their clients and their client’s humans. The care and kindness is second to none and I wouldn’t go anywhere else

Carol M Ballinger

6 months ago

My very first veterinary centre to experience such great staff whom care, respect, listen and understand all of my concerns with my beloved pet. I ask so so many question and they answer every single one with no hesitation at all. I highly recommend Riverside vets to anyone looking fir there animals to call there vet. xxxxx

Sarah Pemberton

7 months ago

Excellent vet! I took my cat in because he'd been spraying a lot in the house. The vet was understanding, practical and very thorough. He diagnosed a bladder problem and prescribed medication, which led to an improvement in the cat's behaviour within hours. Next step is urine tests to check for infection etc. I definitely recommend this vet practice.

Kaye Shehan

a year ago

We have dealt with Ross over the past few months concerning our very old cat and dog. We found him very understanding and informative and although we had to make two very sad and stressful decisions within a matter of less than two weeks, Ross helped us make the right decisions. We are very grateful to him for providing peace to both our pets and ourselves during an awful time.