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43 clinicsShowing 41-43 of 43 clinics
- •Owners often praise the consultation experience, especially being given time to ask questions and getting clear, detailed answers. - Reviews describe a friendly and efficient first-visit experience, including for an elderly dog newly registered after moving to the area. - There are positive comments about responsiveness for more urgent problems, including a same-day-style appointment for a dog with painful paws caused by seasonal allergies.
Morven Veterinary Practice Ltd in Ballater appears to be a small local practice, with no corporate group ownership stated. It is presented as a personal, day-to-day veterinary practice that can also fit in urgent cases when needed. Client feedback consistently highlights clear explanations, friendly support, and a caring approach over the long term, including end-of-life care.
- •One standout positive review describes a receptionist arranging a rapid urgent appointment for a bleeding hamster, with the vet praised as professional, knowledgeable, compassionate, and gentle. - Negative feedback includes complaints about rude or abrupt phone manner, a long wait without a clear apology, and a consultation room one reviewer felt needed cleaning and updating. - Pricing and payment flexibility are a recurring concern in some reviews, with complaints about being asked to pay large amounts upfront and no payment plan being offered for expensive treatment.