Robson Vets Ltd – Vets in Laurencekirk
Clinic Overview
- Many reviewers describe a friendly, welcoming team, with several saying staff are caring, knowledgeable, and put animals first. - Recent feedback highlights the practice environment as fresh, clean, and inviting, with one owner also mentioning good parking. - Owners mention clear communication and reassurance, including praise for Rachel’s explanations and her handling of nervous dogs.
Robson Vets Ltd in Laurencekirk is part of IVC Evidensia. Owners often describe a friendly, welcoming practice with clear explanations, accommodating care in emergencies, and good handling of nervous dogs. Recent comments also mention a clean, inviting building and easy parking, although one reviewer reported a very poor interaction with a vet they found judgemental and lacking empathy.
Services
- •Around-the-clock pet care: the clinic website describes care as available “around the clock”.
- •Emergency support: reviews mention the practice being accommodating in an emergency and putting animals first.
- •General veterinary care: recent feedback includes routine visits and ongoing care for dogs, including two aging Labradors.
- •Support for nervous pets: one owner specifically praised Rachel for being patient and reassuring with two nervous dogs, while explaining each step clearly.
- •End-of-life care: reviews include positive comments about compassionate support during a pet’s final visit.
- •Veterinary nurse training facility: listed in the clinic’s structured information.
- •Pet Health Club® Plus: the website mentions consultations included as part of this plan.
Pricing
No published pricing information is currently available for this clinic.
People
- •Rachel (veterinary surgeon): praised for clear explanations, patience, and calm handling of nervous dogs.
- •Judy: remembered warmly for care and compassion during a dog’s final visit.
- •Wider team: reviews often describe the staff as welcoming, friendly, knowledgeable, and caring.
Reviews
Google rating: 4.8 stars from 176 reviews.
- •Many reviewers describe a friendly, welcoming team, with several saying staff are caring, knowledgeable, and put animals first.
- •Recent feedback highlights the practice environment as fresh, clean, and inviting, with one owner also mentioning good parking.
- •Owners mention clear communication and reassurance, including praise for Rachel’s explanations and her handling of nervous dogs.
- •Experience is not completely uniform: one recent reviewer described a vet as judgemental and lacking empathy, which stands out against otherwise strongly positive feedback.
