Deveron Veterinary Surgeons – Vets in Turriff
Clinic Overview
Deveron Veterinary Surgeons describes itself as a small animal practice offering consultations, surgery and treatment, with in‑house diagnostics (lab work, X‑ray and ultrasound) and stated capabilities in soft tissue and orthopaedic surgery. The practice also acts as a veterinary nurse training facility. For emergencies, the website says urgent support is provided during normal opening hours, with out‑of‑hours cases directed to Vets Now (Aberdeen).
Deveron Veterinary Surgeons describes itself as a small animal practice offering consultations, surgery and treatment, with in‑house diagnostics (lab work, X‑ray and ultrasound) and stated capabilities in soft tissue and orthopaedic surgery. The practice also acts as a veterinary nurse training facility. For emergencies, the website says urgent support is provided during normal opening hours, with out‑of‑hours cases directed to Vets Now (Aberdeen).
In the latest reviews available to us, experiences are mixed: some owners describe thorough explanations and supportive handling during stressful situations (including surgery and end‑of‑life care), while others report very negative experiences described as “traumatic” or “unprofessional,” plus strong concerns about costs for diagnostics, surgery, and euthanasia.
Services
From the clinic website
- •General consultations and routine care, including vaccinations and six‑month health checks
- •Dentistry
- •Surgery (including stated soft tissue and orthopaedic surgery)
- •Diagnostic testing and imaging (in‑house lab, X‑ray, ultrasound) and blood sampling
- •Microchipping and neutering
- •Parasite control
- •Nurse clinics, including blood pressure checks
- •Grooming/nail clipping and anal sac expression
- •Diabetic care clinic
- •Chemotherapy
- •Home visits
- •End‑of‑life care and euthanasia
- •Pet travel documentation (GB)
Emergency arrangements (as stated on the website)
- •During normal opening hours: emergency support via the practice
- •Out of hours: Vets Now (Aberdeen)
Species listed on the website include dogs, cats, rabbits and other small mammals, tortoises/reptiles, cage birds, backyard poultry, donkeys, birds of prey, and aquarium fish.
Pricing
Owners mention the following costs in recent reviews
- •£700 for a blood test, X‑ray and a drip to diagnose a suspected blockage in a cat
- •£2,000 quoted for surgery to remove a foreign object (cat)
- •£950 for euthanasia (cat)
- •~£900 quoted for putting a dog under anaesthetic for further procedures (context: following attempted biopsy)
- •An additional charge described as “£8 odd” for medication that the practice reportedly had forgotten to provide
People
Named in reviews
- •Kris and Iveta: described as walking an owner “through every step” of a stressful diagnosis and surgery, helping the owner feel at ease.
- •Margaret (front desk): credited with arranging “last minute appointments” and helping coordinate care.
- •Wendy: described in an end‑of‑life appointment as being direct about the dog’s pain while leaving the final decision to the owner; sedation was given before saying goodbye.
- •Vicky: mentioned positively by a reviewer alongside a receptionist.
Reviews
4.1 stars from 121 reviews. The latest written reviews available to us include both very positive and very negative experiences. “”
- •Clear explanations and thorough consults: multiple reviews mention issues being “well explained” and “everything thoroughly” talked through.
- •Support during high‑stakes situations: surgery care is praised in one review (owner felt confident leaving their pet in the team’s hands); end‑of‑life care is described with sedation before final goodbyes.
- •Front‑of‑house helpfulness: reception/phone staff are repeatedly mentioned for being welcoming and for helping arrange appointments.
- •Serious complaints about experience and professionalism: some reviewers describe “traumatic” experiences, “very unprofessional” handling, and a reported booking/record issue ahead of a planned procedure.
- •Cost concerns: one owner calls pricing “ludicrous,” citing specific totals for diagnostics, surgery quote, and euthanasia.
Special Services
Animals Treated at Deveron Veterinary Surgeons
Animals We Treat
Companion Animals
Farm Animals
Pricing at Deveron Veterinary Surgeons
Opening Hours – Deveron Veterinary Surgeons
Opening Hours
Hours
Reviews for Deveron Veterinary Surgeons
Note: Showing the 5 most recent Google reviews out of 121 we track in total. Recent reviews may not be representative of overall sentiment.
Michael Catton
2 months ago
I haven't got a good word to say about this practice after a very traumatic experience
Alasdair Gray
3 months ago
The staff are absolutely lovely, they really are, via phone calls and at reception, really caring people. We had to put down our 4 year old cat today because she swallowed something she shouldn't and caused a blockage. It cost £700 to get a blood test, x-ray and put her on a drip just to diagnose what was wrong. It was then going to be a further £2000 for an operation to remove the foreign object, an operation she may not survive. In the end it cost me £950 to put her to sleep..as I've already said the staff are amazing, lovely, caring people, but the costs the owners and business are charging are absolutely ludicrous. Please don't bother with the generic/AI responses you have given previously below, I'm not interested.
Alasdair Gray
2 weeks ago
The staff are absolutely lovely, they really are, via phone calls and at reception, really caring people. We had to put down our 4 year old cat today because she swallowed something she shouldn't and caused a blockage. It cost £700 to get a blood test, x-ray and put her on a drip just to diagnose what was wrong. It was then going to be a further £2000 for an operation to remove the foreign object, an operation she may not survive. In the end it cost me £950 to put her to sleep..as I've already said the staff are amazing, lovely, caring people, but the costs the owners and business are charging are absolutely ludicrous. Please don't bother with the generic/AI responses you have given previously below, I'm not interested.
Sharron Taylor
3 months ago
Visited for the first time and had a lovely visit. Lots of space inside which helps when you have a dog . From the receptionist to the vet ,they made me and the pooch very welcome . Consultation was very thorough and issue was well explained . Was nervous due to being first visit , my dog is a total mummy's boy , bur all fears soon disappeared .Relaxed atmosphere ,it was a pleasure and would highly recommend.
Sharron Taylor
a month ago
Visited for the first time and had a lovely visit. Lots of space inside which helps when you have a dog . From the receptionist to the vet ,they made me and the pooch very welcome . Consultation was very thorough and issue was well explained . Was nervous due to being first visit , my dog is a total mummy's boy , bur all fears soon disappeared .Relaxed atmosphere ,it was a pleasure and would highly recommend.
sarita creighton
6 months ago
Joke of a place!!! Only good thing is Vicky and the lovely receptionist who gets her nails done where I do (you know who you are lovely)💜💜💜 Got a letter about "trust" and termination. Because of money!!! Found a new practice before I got the letter........ but not the point!! You know what you did to my poor little dog Roy!!! Very unprofessional and unnecessary!! """I was sent a letter about "trust" and end of care for my 3 pet dog's. You guys broke this when you treated my little dog Roy the way your colleagues did last time he was there in your practice!! I was told he has mass tumours!! Then they were jabbing him with needles for a biopsy......but couldn't get one without blood in it!! I don't understand what they were trying to achieve!! Took 2 of your colleagues to hold him down and 1 other to try get what they were trying to do but failing miserably!! Then after his and my ordeal they said he would have to get put under (£900 approx)!! I love my dog so much I agreed but was very concerned with him being an older dog!! We were all booked in for him to get put under. Then the night before got a phone call to come in and pick up medication that the practice forgot to give us when we were there!! We live in macduff!! So we drove to your practice got an additional charge of £8 odd and then brought him in the next morning...........only to be told he was never booked in in the first place??? No record!!! Nothing!! Look i suffer from PTSD....EUPD......psychosis and severe depression and anxiety i am still in a mess over this ordeal!! It is not on!! So yes I have found another vet as I have lost all "trust" in YOUR practice!! I was overly upset at the time and now after!! Caused by yourselves being very unprofessional!!! I don't want a call back. I don't want anything to do with your practice again!!"" Letter i sent to them............ so upset and frustrated at how they can treat people and animals!!!!!! Would definitely NOT recommend this practice at all...avoid at all cost!!!!!
sarita creighton
4 months ago
Joke of a place!!! Only good thing is Vicky and the lovely receptionist who gets her nails done where I do (you know who you are lovely)💜💜💜 Got a letter about trust and termination. Because of money!!! Found a new practice before I got the letter........ but not the point!! You know what you did to my poor little dog Roy!!! Very unprofessional and unnecessary!! I was sent a letter about trust and end of care for my 3 pet dog's. You guys broke this when you treated my little dog Roy the way your colleagues did last time he was there in your practice!! I was told he has mass tumours!! Then they were jabbing him with needles for a biopsy......but couldn't get one without blood in it!! I don't understand what they were trying to achieve!! Took 2 of your colleagues to hold him down and 1 other to try get what they were trying to do but failing miserably!! Then after his and my ordeal they said he would have to get put under (£900 approx)!! I love my dog so much I agreed but was very concerned with him being an older dog!! We were all booked in for him to get put under. Then the night before got a phone call to come in and pick up medication that the practice forgot to give us when we were there!! We live in macduff!! So we drove to your practice got an additional charge of £8 odd and then brought him in the next morning...........only to be told he was never booked in in the first place??? No record!!! Nothing!! Look i suffer from PTSD....EUPD......psychosis and severe depression and anxiety i am still in a mess over this ordeal!! It is not on!! So yes I have found another vet as I have lost all trust in YOUR practice!! I was overly upset at the time and now after!! Caused by yourselves being very unprofessional!!! I don't want a call back. I don't want anything to do with your practice again!! Letter i sent to them............ so upset and frustrated at how they can treat people and animals!!!!!! Would definitely NOT recommend this practice at all...avoid at all cost!!!!!
Gary Watt
8 months ago
sam ball
10 months ago
Kris and Iveta walked me through every step, putting me at ease the whole time through a stressful diagnosis. I had full trust and capabilities leaving niyah in their hands during surgery. I can not thank them enough for all their expertise and support. A special thank you to Margaret for all her help at the desk arranging all the last minute appointments and to the nurses that answered all my questions and helped along the way. What a fantastic team all round at deveron vets!
Richie Etheridge-Tazzyman
a year ago
Visited several times with my Neighbour and his dog Max. All the time I have been their the staff from the reception to the vet team have always explained everything thoroughly. Even this morning when it was obvious that it was his timer to go over rainbow bridge. Wendy was excellent stern at pointing out the pain he was in but ultimately left the decision to my neighbour to make Max was sedated and was fast asleep before we said our goodbyes before he headed on his way. I know his own vet will be sad to hear on Monday. Thank you all so much for looking after max all his life
